Prtc (Pondicherry Road Transport Corporation — Not picking up passenger

I have been waiting in ashok pillar for a while
Even though the bus route is via Thiruvanmiyur the conductor is not allowing me to board inside the bus
He is saying not to board into the bus
This is offense in my side take severe action in this case
Morning time they are picking up a passenger why not picking up the passenger in other time I don't know why please take severe action
This should not be continued
They should pick up passenger to thiruvanmiyur though the bus is via Thiruvanmiyur only.