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PTron Complaints & Reviews

ptron.in
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Updated: Jul 18, 2024
Complaints 325
Resolved
13
Unresolved
312
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 2

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Y
Yasar ali
from Bijnor, Uttar Pradesh
Dec 15, 2022
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PTron Bassbuds suddenly stop working

I have ordered ptron earbuds from Amazon which were delivered on 30 JULY 2022 and suddenly from now Stop working.

I have warranty eslip which attached below 👇
I'm requesting you to change or repair my earbuds. Please solve my problem as soon as possible.

Thank you 😊...
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P
Priyarai11
Nov 10, 2022
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Complaint for Replacement of the pTron earphone

This letter is in reference to the earphone order which was placed on 25 September 2022 bearing Order#[protected].

I beg to inform you that one of my delivered product is found out to be faulty and the issue with the same is the sound from one side of the earphone stops working. The product was delivered on 29 September 2022 and being in warranty, it is to request you to kindly replace the same at the earliest. I've...
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D
Divyanaga
from Chennai, Tamil Nadu
Nov 4, 2022
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Headphone

My headphones are not working for calls and its showing disconnected. But it's working for music. Please help me to sort the issue....
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J
jamal007
from Chhapra, Bihar
Nov 1, 2022
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Smart was defect

I have purchased a ptron plus fit p261 smart watch, it's screen has a problem sine first day of delivery of product pls take care of this issue....
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S
Shrikant P. Kanade
from Pune, Maharashtra
Oct 8, 2022
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Order tracking

Respected Sir,

I am Shrikant Kanade, I purchased pTron Boom Pro 4D Deep Bass Dual Driver Wired Earphones with Mic for All Smartphones - (Black & Silver) for 599 Rs. Which order no is PT227813 on 6 Oct 2022 but, still I didn’t get to know

My order status. On web site complaint page is also not display.

When I will get my order staus? And how can I track it?

Please help me....
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J
jahnvi3110
from Khurja, Uttar Pradesh
Oct 7, 2022
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Ptron bassbuds duo

I purchased this product on 30 july 2022. and after 1 month one earpod is not recieving any input hennce giving no voice and also it under the warranty kindly replace it or return it as soon as possible. also my lot of work is stuck in the middle due to this issue...
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A
Abhinav7377
Oct 4, 2022
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Regarding the refund of my order

Address: B 606 RAJNATH SINGH REGENCY, RUKANPURA BAILEY ROAD

I have not received the refund of my order yet...
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R
Rahul Mohan Pal
Sep 27, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
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I registered a complaint yet now not resolved a week passed

I registered a warranty claim for my earbuds as it right side was not working after 5 months but no response from them a week passed and they assure within 48 hrs issue will be resolve. why the give such promises when they cant keep.i will surely drag this to court and being a lawyer it will be very easy for me.are they fooling normal peoples who r buying their products.what they think that money comes tree. normal peoples money has no value...
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A
Anitha Kamarajan
Sep 21, 2022
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Left ear bud not oning

My left side bassbuds not blink any lights after removing from base...
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R
Ritik kumawat
Sep 20, 2022
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PTron wireless earbuds not working

Ptron wireless bassbud jade not working properly...
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H
Harshita Harshita
Sep 14, 2022
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Ear bassbuds

It was fully charged but it doesn't work and speak please charge and pink light is showing rather than orange light...
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B
Binaya Kumar Mishra
Sep 11, 2022
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Bluetooth

My ptron Bluetooth device is showing battery percentage problem like some time it shows 50 percentage and another it shows 60 with in a second ot change...
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A
Asdfghjkk
from Osmanabad, Maharashtra
Aug 29, 2022
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Earbud

Earbud is always disconnecting and connecting while playing song....
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N
nrrj
from Tirupati, Andhra Pradesh
Aug 25, 2022
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Bassbuds wave, poor customer service, no warranty claim

Address: Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034. Tel: 040 - 67138888

I ordered bassbuds wave on 25/7/22 and it giving me trouble since 23/8 /22 and customer care is not responding for my warranty claim and customer care number is a fraud...
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K
KeyurP2022
Aug 16, 2022
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Ptron bassbuds right side not working

Ptron right side bud not working from the beginning. Had raised complaint on 12.08.2022 for replacement but not recd any update..still shows pending... worst company and worst customer service..support number always busy in assisting other customers and not able to connect to customer support team.....
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Abdul Latif Sultan
from Ahmedabad, Gujarat
Aug 15, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Product sent to company under warranty yet no response

Website: ptron.in

Order ID:[protected]

Don't purchase their products.

Their Customer Care number always shows "busy" & never goes through.

I raised a ticket almost a month ago.

Since then, through emails it's been going back & forth & now on ends up with a feedback email when I try to enquire about it....
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Abdul Latif Sultan
from Ahmedabad, Gujarat
Aug 15, 2022
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Product sent to company under warranty yet no response

Don't purchase their products.

Their Customer Care number always shows "busy" & never goes through.

I raised a ticket almost a month ago.

Since then, through emails it's been going back & forth & now on ends up with a feedback email when I try to enquire about it....
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Y
Yugansh dabla
from New Delhi, Delhi
Aug 10, 2022
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Ptron product damage

Address: Pragati kunj appartment flat no 218 near dashrath puri metro station new Delhi 110045

I buy a ptron ear buds and the left side of ear buds is not working anymore so I want to exchange my product and it was under the warranty so please kindle change my product...
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N
Nghhg
from Agra, Uttar Pradesh
Jul 23, 2022
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Ptron wireless earbuds

Address: REHANSH RESIDENCY 114/6 ,sector-38 ,ISLAMPUR VILLAGE , GURGAON.

I bought ptron wireless earbuds on 28th of June through Amazon and during one week it works normally but soon the right earbud was unable to pair that took times and later the right earbuds unable to perform well ..it's speaker not working properly .
Even I tried to troubleshoot the problem but still the right earbuds speaker not working at all.

Please do a replacement to my earbuds with new and good ones that actually...
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B
Boopathi pandiyan
from Coimbatore, Tamil Nadu
Jul 21, 2022
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1 year Warranty but I this product purchased for below 8 month

Address: Coimbatore
Website: Ptorn

I have raised a complaint on 21st july on ptron website and registered for warranty since my product (Ptron tangent evo) is not working.I am purchased for less then 1 year but I used for 8 month sound problem and on off problem
I am following up since then but i haven’t received any reply from ptron. Really pathetic service, but Coimbatore service center also very worst feedback and no response as to what is the next process. This...
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