PTron Complaints & Reviews

It was fully charged but it doesn't work and speak please charge and pink light is showing rather than orange light...

My ptron Bluetooth device is showing battery percentage problem like some time it shows 50 percentage and another it shows 60 with in a second ot change

Earbud is always disconnecting and connecting while playing song.

I ordered bassbuds wave on 25/7/22 and it giving me trouble since 23/8 /22 and customer care is not responding for my warranty claim and customer care number is a fraud

Ptron right side bud not working from the beginning. Had raised complaint on 12.08.2022 for replacement but not recd any update..still shows pending... worst company and worst customer service..support number always busy in assisting other customers and not able to connect to customer support team..

Order ID:[protected]

Don't purchase their products.

Their Customer Care number always shows "busy" & never goes through.

I raised a ticket almost a month ago.

Since then, through emails it's been going back & forth & now on ends up with a feedback email when I try to enquire about it.

Don't purchase their products.

Their Customer Care number always shows "busy" & never goes through.

I raised a ticket almost a month ago.

Since then, through emails it's been going back & forth & now on ends up with a feedback email when I try to enquire about it.

I buy a ptron ear buds and the left side of ear buds is not working anymore so I want to exchange my product and it was under the warranty so please kindle change my product

I bought ptron wireless earbuds on 28th of June through Amazon and during one week it works normally but soon the right earbud was unable to pair that took times and later the right earbuds unable to perform well ..it's speaker not working properly .
Even I tried to troubleshoot the problem but still the right earbuds speaker not working at all.

Please do a replacement to my earbuds with new and good ones that actually works as it covers under warranty or provide me the refund against my warranty .

I expect some actions against my complaint .

I have raised a complaint on 21st july on ptron website and registered for warranty since my product (Ptron tangent evo) is not working.I am purchased for less then 1 year but I used for 8 month sound problem and on off problem
I am following up since then but i haven’t received any reply from ptron. Really pathetic service, but Coimbatore service center also very worst feedback and no response as to what is the next process. This is not how you treat your customers. Will definitely not recommend this to anyone, very disappointed and warranty card there is your side response is very very worst 😢
I need for there is warranty not accepted why please answer please replacement need.

I was suffering with PTron bassbuds the right earbud was not working.I have receive one year warranty and the product is worked only 19 days.So please replace the product or refund.

I have given my ptron earbuds for warranty purpose. Now its been 1 and a half months. They are not replying to my calls and mails.

Buy on 23/5/22 PTron bassbuds Duo recently facing right side earbuds not working so claim against warranty & ticket generated but not response from PTron

Ticket I'd [protected]

I had complain to replacement my product. my product Ticket No:[protected]. i had ordered in 5th march 2022. i had complaint raised at 20th april 2022. i have already send my device in his service station. but they not give me any kind of response yet.

I have raised a warranty claim for my product, as they recieved it & told that the replacement would take upto 10 -15 days . I'm mailing them to get the info about my query but they aren't replying to my mails & on their coustomer care no., I've called but i only got instructions on IVR, no customer executive is present any time & finally the call gets rejected .

My name is Soubhik Sen From West Bengal Kolkata.
I have buy a ptron bassbuds duo from Amazon. After using two or three weeks the left pair has stop working so i have given to the service on 6 April centre they told me they will return this after 10/15 days but every week I was calling they telling me it will take more 1 weeks.Today 14 may still there saying it will take more 10 days to return.please help me

I purchased 2 pair of blutooth
Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹

Dear sir,
My bluetooth headsets battery backup very low and Bluetooth rang very poor. Sound quality very bed. Please solve my problem.

Bluetooth not working my sound

Hello,
I purchased Bluetooth Head set on 27/08/21 through Flipkart.
Now one speaker is not working properly (Order ID[protected]).
For warranty service i called Mr. Sandeep as u mentioned in the website. He is not at all interested to receive calls. I tried different timings... no response.
Then i went directly to the service center which is in Dr.Rajkumar road. There i gave the headset to one o[censored]r engineer (Mr. Mahesh), As per him there is no warranty for Headsets. And he wants conformation from the company. (My product is with them only)
I fed up with these types of response from customer care. This my 9th product from PTron and response like this. Hope i will get good service from ur side.

Regards,
Sreedhara Murthy