Microtek International Complaints & Reviews

My microtek ups solar is bought on may 30th 2016 and now it is not working, the ups not giving backup power during the power cut. I have complained 2 to 3 times to customer care but no body given importance the matter, kindly resolve the issue because iam in warrenty period.


Regards
mohan kumar sahu
at-kamalanga
po-s.N pur goda
via-telkoi
dist-keonjhar
state-odisha
india...

I had bought 3kva online ups one week ago. The problem is that the person Jo install krne aaya tha inverter pta nhi ky Kiya h ki neutral PR line aari h and line PR nhi line aari h, aj jb Maine use call ki to bolta h ki Maine to thin se lagaya h and inverter ki fault nhi h much sunne ko taiyar hi nhi ho ra jb ki inverter current mar ra h...bs bol ra h ki formality kro phle complaint likhao one week m thik hoga...company ki bejjti kra re ye...

सर मैने माइक्रोटेक का इन्‍वरटर दिनांक 7/9/2014 को बाबा हार्डवेयर शाहजहॉपुर से खरीदा था। जिसका न0 है s.no-14HGQHGAA110835 model no. UPSEB-1100 है । इसमे शुरूवात सेे ही चार्जिंग की प्रब्‍लम रहती है जिसके...

i had purchased inverter on 12/7/2014 from balaji electronics, Pimpri. Model No. SEBz 1100. Serial No- 14EGRBAAA25204. But after its installation it cant work. its give message of overload. i complaint to the shopkeeper whom i purchased it. but he does not gives respond, then i launched complaint No- MJB685605on company on 2/8/14. the representative come on 4/8/14 and told that the some parts inside circuit are not working. he want to replace...

Hai i have taken microtek model : ups24x7sw650 s.no : 11EDGNB11411
about 6 months before
last 2 month onwords its not working i called up the guy from whom i bought he told me to get the same to his shop . its been their in his shop for nearly one month and he told me their was some minor problem its been serviced but when i taken the the same to my home its been as it was. i payed him Rs150 .
After a several call he...

Respected Sir and other readers,
SUBJECT:" MICROTEK TWIN GUARD 1000VA UPS TGE1000+ FRAUD COMPANY SELLING WORTHLESS PRODUCT IN INDIAN MARKET CLAIMING 2 YEAR WARRANTY WHICH IS NOT EVEN WARRANTIED 1 DAY AFTER YOUR PURCHASE OF THE PRODUCT AND YOU STEP OUT OF THE SHOP”
Happenings that took place from time to time along with date and photograph as proof:-
MICROTEK TWIN GUARD 1000VA UPS TGE1000+
Serial Number:10GUFNU11860br...

I bought it last year in December

It was not working properly since the beginning and I complained many times. A replacement was done but that even did not work.

It doesn't work for even 15 minutes for just a wifi router.

This company sucks. Won't be buying inverter from them.

Hi Team,

Regarding Complaint no-MJCBR[protected].

I have been a customer of microtek since last 7-8 years.

I bought a new inverter on may 2023. It stopped working and i raised a complaint on 23rd August.

Everyday I was following up with customer care and they were assuring me that it will be resolved under 72 hours since 72 hours is your SLA.

Today also before engineer Visit i called a local agent (name Rupesh) and he was saying same thing wait your SLA has not completed yet.

After engineer visit he told there's a fault in motherboard and it's unavailable so I have to wait for 2-3 more days.

I called this local agent Rupesh to complaint about the SLA then he started misbehaving and was trying to teach me how to talk. He started blaming me for words which I never used during my previous or current conversation with him.
I HAVE ALL CALL RECORDINGS WITH ME.(if you need as a proof).

I want to know the SLA of my complaint and most importantly i want to know what action will be taken against this guy Rupesh.

Waiting for a response from your side.

Thanks,
Vishal Gaurav

Dear Sir,
I have resitered The complain on 14/08/2023. My comlain number is JH[protected] Nobody responsed for this compain. when we are calling your service center, Nobody is receiving The call.
when we tried to contact your Area sales manager (Dhanbad, Jharkhand) he also did not response.
kindly update me what to do, how could we will servive with thsi type of bad servise.
I humble request to you for take action

1st Complain UP[protected] date open 18/04/2023 -26/04/2023

2nd Complain UP[protected] date open 23/05/2023

Work not Done till Date 30/05/2023

My Microtek Inverter is not working and contacted Customer care. Technition visited the home and want to replace the board to fix the issue. Part cost is 1300 Rs and we are ready to pay. But they told company will provide old serviced board only. Why do we purchace old board without any guarantee?

As per service manager company will not replace new part and they used to provide only old parts.

Thats quite unusual and they have not mentioned it anywhere while selling the products. Thats not genuine way of servicing with a payment.

Microtek complaint number : MJCKE[protected]

I bought an inverter from Microtek dealer from Chennai in July 2022. I noticed that when power goes off my LED TV starting. I raised complaint in Microtek customer care. The service man came and tested with a board he brought. Not solved the issue. Next another complaint registered. This time they took the inverter to their Chennai service center. After a fs they brought back and installed then tested. Not solved the problem. Like this 5 times the different different service men came. No use. The broke my mains 4 pole isolator switches. Not yet fixed it.
Please refund my money and take your inverter.
Thank you.

Dear sir I buyed microtek inverter on[protected] from ganpati batteries it's Sn no is -21KODSCBF481705 and its work for 4 day good but after that it cause problem. in registered complaint about inverter and one of company engineer come to my address after 4-5 day of complaint and he just change the mother board of new inverter with old used mother board and problem does not resolve yet when I asked to him to place the original mother board which come with inverter back he said which part I replaced it can't be re attached but i said the problem is not resolve so why you changing the part he said the seal is broken which motherboard placed in your inverter so I can't re attach your original mother board which come with the inverter so next day I camplaint again for issue resolve and replacement of inverter cause it's causing same problem the the engineer said I can't replace I said I just buyed that inverter just 11 day before and its preventing problem to me so replace this. so I want to replace ment of my product as soon as possible or refund of my payment or complete resolution for my product

I have have purchase two pieces. one of them is defective.
I have posted complaint on their toll free number but I did not receive any response. Please arrange to receive a call back on [protected]

Dear Sir,

This is to bring to your kind notice that, i purchased Microtek UPS E2 (square) 1225 on 27/10/2022.(PFA bill and warrants card)

We have noticed that Fans and tubelights make a lot of sounds while running on UPS. Seems the quality of electricity produced by this UPS is not good. The very purpose o[censored]PS is not being used because of much noise.

Earlier we were using Luminous inverter which was running smoothly without making any noise. Because of good reviews about Microtek, I have purchased it. But whenever there is no power we are turning off this UPS because of sound which are irritating and frustrating.

I raised complaint for the same bearing complaint number MJCTL[protected] . When technician visited our home he says it is common to produce a sound in Fans and lights. The sound is unbearable, hence I request the authority to replace this faulty device or refund my money back.

Thank you in anticipation.

Regards,
Sameer Ahmed
[protected]

I recently purchased home inverter from the retailer. After fixing it, we used to have a kind of humming noise at home. It is unbearable. I filed the complaint with microtek. Technician reached and said me that microtek inverter will have this kind of noise. Iam really frustrated on hearing this. I used microtek inverter before it works fine but the new one has this issue. I am helpless now. Please help

I purchased a ups( microtek legend 650) fro microtek. After 2 months it is not charging properly. So I called them and complain them about this. They said it would be repair within 7 days. It's after 20 days they didn't respond. I called them again and again. They didn't respond..

My newly bought inverter is not even giving backup for 15 mins. We called the engineer 3-4 times but no use. Still the same problem as If they are just making us fool. Worst product, worst service and moreover very rude people working there.

Not able to download songs inspite of having annual subscription

The company has provided a faulty product and does not replace it. Have faced problem the second time.