Claimed

Microtek International Complaints & Reviews

1.9
Last updated Oct 15, 2023
Complaints 300
Resolved
114
Unresolved
186
Quick Links
Statistics
Share
Contacts

File a complaint to Microtek International

Having problems with Microtek International?

File a complaint and get it resolved by Microtek International customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Microtek International
Customer Service Contacts

Microtek International Phone Numbers

Phone
+91 11 4273 3377
172
82
+91 11 4273 3333
74
56
Fax
+91 11 4273 3399

Microtek International Website

Microtek International Head Office Address

H-57, Udyog Nagar, Rohtak Road
New Delhi
New Delhi District
Delhi
India
110041

Microtek International reviews & complaints(300)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gopal.sharma47
from New Delhi, Delhi
Oct 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microtek Legend 650 malfunctioning

I bought it last year in December

It was not working properly since the beginning and I complained many times. A replacement was done but that even did not work.

It doesn't work for even 15 minutes for just a wifi router.

This company sucks. Won't be buying inverter from them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi Team,

Regarding Complaint no-MJCBR[protected].

I have been a customer of microtek since last 7-8 years.

I bought a new inverter on may 2023. It stopped working and i raised a complaint on 23rd August.

Everyday I was following up with customer care and they were assuring me that it will be resolved under 72 hours since 72 hours is your SLA.

Today also before...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devyansh Shreyansh
Aug 18, 2023
Report
Copy

Due to bad response by service center dhanbad (jharkhand)

Address:shastri nagar dhanbad

Dear Sir,
I have resitered The complain on 14/08/2023. My comlain number is JH[protected] Nobody responsed for this compain. when we are calling your service center, Nobody is receiving The call.
when we tried to contact your Area sales manager (Dhanbad, Jharkhand) he also did not response.
kindly update me what to do, how could we will servive with thsi type of bad servise.
I humble request to you for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maheshk@&#%
from Gurgaon Rural, Haryana
May 30, 2023
May 30, 2023
This thread was updated on May 30, 2023
Report
Copy

Ups not work

Address:213 Fd Wksp shajahanpur Cantt. U. P. pin 422001
Website:Microteck

1st Complain UP[protected] date open 18/04/2023 -26/04/2023

2nd Complain UP[protected] date open 23/05/2023

Work not Done till Date 30/05/2023...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bineshs4u
Mar 20, 2023
Report
Copy

UPS SEBz 1200 V3Serial number: 20HNLHGBG133574

Address:Microtek International Private Ltd. H-57, Udyog Nagar, Rohtak Road, Delhi 110041
Website:www.microtekdirect.com

My Microtek Inverter is not working and contacted Customer care. Technition visited the home and want to replace the board to fix the issue. Part cost is 1300 Rs and we are ready to pay. But they told company will provide old serviced board only. Why do we purchace old board without any guarantee?

As per service manager company will not replace new part and they used to provide only old parts.

Thats quite unusual...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venmaha
Feb 6, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

1100 SW 12v

I bought an inverter from Microtek dealer from Chennai in July 2022. I noticed that when power goes off my LED TV starting. I raised complaint in Microtek customer care. The service man came and tested with a board he brought. Not solved the issue. Next another complaint registered. This time they took the inverter to their Chennai service center. After a fs they brought back and installed then tested. Not solved the problem. Like this 5...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tarun Wadhera
Jan 31, 2023
Report
Copy

You engineer changed the original new pcb with old

Address:WARD NO - 02, 5 D BADI,DULLAPUR KERI,SRI GANGANAGAR,RAJASTAN 33901

Dear sir I buyed microtek inverter on[protected] from ganpati batteries it's Sn no is -21KODSCBF481705 and its work for 4 day good but after that it cause problem. in registered complaint about inverter and one of company engineer come to my address after 4-5 day of complaint and he just change the mother board of new inverter with old used mother board and problem does not resolve yet when I asked to him to place the original mother board...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mukeshsrivastava
Dec 8, 2022
Report
Copy

MicroteK UPS model MTKUY1K 'defective piece

Address:A'14 sector 40, NOIDA, UP

I have have purchase two pieces. one of them is defective.
I have posted complaint on their toll free number but I did not receive any response. Please arrange to receive a call back on [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ahmedsameer526
from Mumbai, Maharashtra
Nov 27, 2022
Report
Copy

UPS E square 1225 received faulty - MJCTL202211192471912

Website:www.microtek.com

Dear Sir,

This is to bring to your kind notice that, i purchased Microtek UPS E2 (square) 1225 on 27/10/2022.(PFA bill and warrants card)

We have noticed that Fans and tubelights make a lot of sounds while running on UPS. Seems the quality of electricity produced by this UPS is not good. The very purpose o[censored]PS is not being used because of much noise.

Earlier we were using Luminous inverter which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravana Ganesh M
from Chennai, Tamil Nadu
Nov 8, 2022
Report
Copy

Faulty home inverter Super power 1100 12v sinewave

I recently purchased home inverter from the retailer. After fixing it, we used to have a kind of humming noise at home. It is unbearable. I filed the complaint with microtek. Technician reached and said me that microtek inverter will have this kind of noise. Iam really frustrated on hearing this. I used microtek inverter before it works fine but the new one has this issue. I am helpless now. Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shirshendu Naskar
Jul 12, 2022
Report
Copy

Warranty service is not provided

Address:Magrahat

I purchased a ups( microtek legend 650) fro microtek. After 2 months it is not charging properly. So I called them and complain them about this. They said it would be repair within 7 days. It's after 20 days they didn't respond. I called them again and again. They didn't respond.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sd7446
Jun 10, 2022
Report
Copy

New Inverter not working

My newly bought inverter is not even giving backup for 15 mins. We called the engineer 3-4 times but no use. Still the same problem as If they are just making us fool. Worst product, worst service and moreover very rude people working there....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Superman92@
from new delhi, Delhi
Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Able to download songs

Address:H54 microtek

Not able to download songs inspite of having annual subscription...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yusufkaushambi
May 27, 2022
Report
Copy

Solar PCU 5KV MPPT

Address:Delhi

The company has provided a faulty product and does not replace it. Have faced problem the second time....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tukuna Khillo Madhu
May 3, 2022
Report
Copy

No body is responding properly

Address:2-696-b near post office kantabausguda araku valley

I have complained against my jumbo 4000 inverter which i have purchased on 01/09/2021.I have complained 2weeks before till now nobody is responding kindly check and rectify my problem plz sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I paid for AMC (Received receipt Rs. 799 - Receipt no 467214) on 21st December 2021 to take care of my Microteck inverters (SEBZ 900). When am trying to register a compliant about the fault, i understood from the service desk team that my AMC is not reflecting in the system. They have provided me another number ([protected]) to raise another complaint. I tried this number many time but no response and even if it connects they disconnect in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gch1991
from Delhi, Delhi
Feb 13, 2022
Report
Copy

Incorrect bill received as name and address is not not correct

Pathetic company

This is pertaining to my request dated 7th feb regarding the ups issue.

On 9th Feb, engineer replaced the faulty batteries o[censored]PS but sent me the bill of my name and address, however, this is my office system now and I had informed to the customer care team at the time of locking the complaint.
Now my company rejected the claim for reimbursement as they are asking to me update the billing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Sameed
from New Delhi, Delhi
Feb 10, 2022
Report
Copy

UPS XP SW 2300/24V Complaint

Hello,

I had to upgrade my inverter one year back and after proper research and going through reviews and feedback I decided to go with Microtek over other brands such as Luminous. As soon as I bought from the second month of the purchase I have been facing issues with it. The most important part (motherboard with the transformer) has been changed in after a month purchase. Now, recently it stopped giving output and my family...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
toshreeom
Dec 7, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
Report
Copy

MJCBR202112061043224 : My issue is not resolved from 3 months

The technician- Mr Shashi Raj on 06/12/2021
visited our place but unfortunately he was not able to give any solution.
He further consulted with
Microtek service center exe. Mr. Gaurav,

He further told that this ups xp 1400 can not be used for fans and fan can not work with this invertor.

When I visited your agency where I purchased the UPS and there the completely refuse to hear anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parvez098
from Basti, Uttar Pradesh
Oct 9, 2021
Report
Copy

Poor talking

Address:Mahadava basti 272171

We have raised a complaint regarding charger is not working in my inverter which is guarantee period. I have given bills to service engineer and they are asking for manual of the inverter. Is it correct required documents for availablement of guarantee. If yes, kindly suggest me all documents for warranty??? And also Engineer behavior is very bed and poor language to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy