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PTron Complaints & Reviews

ptron.in
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Updated: Dec 16, 2025
Complaints 327
Resolved
13
Unresolved
314
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Electronics & Appliances
Rank #21-40
PTron

PTron reviews & complaints page 3

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Abdul Latif Sultan
from Ahmedabad, Gujarat
Aug 15, 2022
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Don't purchase their products.

Their Customer Care number always shows "busy" & never goes through.

I raised a ticket almost a month ago.

Since then, through emails it's been going back & forth & now on ends up with a feedback email when I try to enquire about it.
PTron customer support has been notified about the posted complaint.
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    Y
    Yugansh dabla
    from New Delhi, Delhi
    Aug 10, 2022
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    Address: Pragati kunj appartment flat no 218 near dashrath puri metro station new Delhi 110045

    I buy a ptron ear buds and the left side of ear buds is not working anymore so I want to exchange my product and it was under the warranty so please kindle change my product
    PTron customer support has been notified about the posted complaint.
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      N
      Nghhg
      from Agra, Uttar Pradesh
      Jul 23, 2022
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      Address: REHANSH RESIDENCY 114/6 ,sector-38 ,ISLAMPUR VILLAGE , GURGAON.

      I bought ptron wireless earbuds on 28th of June through Amazon and during one week it works normally but soon the right earbud was unable to pair that took times and later the right earbuds unable to perform well ..it's speaker not working properly .
      Even I tried to troubleshoot the problem but still the right earbuds speaker not working at all.

      Please do a replacement to my earbuds with new and good ones that actually works as it covers under warranty or provide me the refund against my warranty .

      I expect some actions against my complaint .
      PTron customer support has been notified about the posted complaint.
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        B
        Boopathi pandiyan
        from Coimbatore, Tamil Nadu
        Jul 21, 2022
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        Address: Coimbatore
        Website: Ptorn

        I have raised a complaint on 21st july on ptron website and registered for warranty since my product (Ptron tangent evo) is not working.I am purchased for less then 1 year but I used for 8 month sound problem and on off problem
        I am following up since then but i haven’t received any reply from ptron. Really pathetic service, but Coimbatore service center also very worst feedback and no response as to what is the next process. This is not how you treat your customers. Will definitely not recommend this to anyone, very disappointed and warranty card there is your side response is very very worst 😢
        I need for there is warranty not accepted why please answer please replacement need.
        PTron customer support has been notified about the posted complaint.
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          P
          Ponnam ganesh
          from Suryapet, Andhra Pradesh
          Jul 11, 2022
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          Address: Suryapet

          I was suffering with PTron bassbuds the right earbud was not working.I have receive one year warranty and the product is worked only 19 days.So please replace the product or refund.
          PTron customer support has been notified about the posted complaint.
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            P
            Pkhero11
            from Motihari, Bihar
            Jul 7, 2022
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            I have given my ptron earbuds for warranty purpose. Now its been 1 and a half months. They are not replying to my calls and mails.
            PTron customer support has been notified about the posted complaint.
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              P
              Pushkaraj801
              from Pune, Maharashtra
              Jun 23, 2022
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              Address: Sr No 14/2/1 Raj bunglow lane 29B moryanagar dhayri

              Buy on 23/5/22 PTron bassbuds Duo recently facing right side earbuds not working so claim against warranty & ticket generated but not response from PTron

              Ticket I'd [protected]
              PTron customer support has been notified about the posted complaint.
              Jun 23, 2022
              Updated by Pushkaraj801               Order id[protected]
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                V
                vaishu dangashiya
                Jun 21, 2022
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                Address: M/s Palred Technologies Private Limited Designated Collection Centre 8-2-703/2/8, Road No.12, Banjara Hills Hyderabad - 500034 Telangana
                Website: Ptron.in

                I had complain to replacement my product. my product Ticket No:[protected]. i had ordered in 5th march 2022. i had complaint raised at 20th april 2022. i have already send my device in his service station. but they not give me any kind of response yet.
                PTron customer support has been notified about the posted complaint.
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                  M
                  Moin_07
                  from Nagod, Madhya Pradesh
                  Jun 8, 2022
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                  I have raised a warranty claim for my product, as they recieved it & told that the replacement would take upto 10 -15 days . I'm mailing them to get the info about my query but they aren't replying to my mails & on their coustomer care no., I've called but i only got instructions on IVR, no customer executive is present any time & finally the call gets rejected .
                  PTron customer support has been notified about the posted complaint.
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                    S
                    Soubhiksen
                    from Kolkata, West Bengal
                    May 14, 2022
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                    Address: 35/B Taltala bazaar street Kol 700014
                    Website: Ptron.in

                    My name is Soubhik Sen From West Bengal Kolkata.
                    I have buy a ptron bassbuds duo from Amazon. After using two or three weeks the left pair has stop working so i have given to the service on 6 April centre they told me they will return this after 10/15 days but every week I was calling they telling me it will take more 1 weeks.Today 14 may still there saying it will take more 10 days to return.please help me
                    PTron customer support has been notified about the posted complaint.
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                      H
                      Hamzaibneali
                      from Kanpur, Uttar Pradesh
                      May 2, 2022
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                      Address: Amazon
                      Website: Ptron.in

                      I purchased 2 pair of blutooth
                      Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
                      PTron customer support has been notified about the posted complaint.
                      May 02, 2022
                      Updated by Hamzaibneali                       I have purchased 2 pair of blutooth
                      Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
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                        R
                        RAJAT BEHERA
                        Apr 25, 2022
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                        Address: Jaquar and company Pvt Ltd. SP(496) RIICO INDUSTRIAL AREA BHIWADI. Pin- 301019Rajashtan.

                        Dear sir,
                        My bluetooth headsets battery backup very low and Bluetooth rang very poor. Sound quality very bed. Please solve my problem.
                        PTron customer support has been notified about the posted complaint.
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                          M
                          Magaram Magana Choudhury
                          Apr 25, 2022
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                          Address: 171/2 wrs Railway Colony Raipur Chhattisgarh

                          Bluetooth not working my sound
                          PTron customer support has been notified about the posted complaint.
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                            S
                            sree2691
                            Apr 24, 2022
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                            Address: #65, Eshwari complex, Dr. Rajkumar road, Rajajinagar, Bangalore- 560021

                            Hello,
                            I purchased Bluetooth Head set on 27/08/21 through Flipkart.
                            Now one speaker is not working properly (Order ID[protected]).
                            For warranty service i called Mr. Sandeep as u mentioned in the website. He is not at all interested to receive calls. I tried different timings... no response.
                            Then i went directly to the service center which is in Dr.Rajkumar road. There i gave the headset to one o[censored]r engineer (Mr. Mahesh), As per him there is no warranty for Headsets. And he wants conformation from the company. (My product is with them only)
                            I fed up with these types of response from customer care. This my 9th product from PTron and response like this. Hope i will get good service from ur side.

                            Regards,
                            Sreedhara Murthy
                            PTron customer support has been notified about the posted complaint.
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                              R
                              rithik1111
                              Apr 15, 2022
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                              Address: ramanthali, payyanur, kannur, kerela

                              The ptron bassbuds right ear piece is not working correctly the battery is fully drained after 30 min
                              PTron customer support has been notified about the posted complaint.
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                                Bhaskar Baishya
                                Apr 14, 2022
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                                Address: Piyali phukan nagar, Chandmari, Near Holy Child School, Guwahati, P.S.- Chandmari, P.O.- Bamunimaidam

                                I purchased ptron bassbuds lite v2 on 3rd feb 2022. But it's almost 1week since it stopped working from now. It stopped working in just 2months.
                                PTron customer support has been notified about the posted complaint.
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                                  R
                                  Rahul Rahul Jaiswal
                                  Apr 8, 2022
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                                  Address: Sahil Colony Maulviganj Rajapur

                                  Voice problem
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                                    M
                                    Mhatre Aishwarya
                                    from Panvel, Maharashtra
                                    Mar 29, 2022
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                                    Purchased from Flipkart on Dec 15 2021 and from yesterday it's right side is not working properly
                                    PTron customer support has been notified about the posted complaint.
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                                      D
                                      Deepagole
                                      from Morena, Madhya Pradesh
                                      Mar 25, 2022
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                                      Address: 0006/34, vivekanand colony, futi puliya, Ganeshpura, Morena

                                      Earphones not working properly
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                                        B
                                        Bharath468
                                        Mar 9, 2022
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                                        Resolved

                                        I am already registered a complaint.Please refund my amount. All details send to [protected]@ptron.in
                                        Ticket No:[protected]
                                        Mar 17, 2022
                                        Complaint marked as Resolved 
                                        They are contacted by mail and refund my old product amount.
                                        PTron customer support has been notified about the posted complaint.
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