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PTron Complaints & Reviews

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Last updated May 12, 2023
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PTron reviews & complaints page 3

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Address:Amazon
Website:Ptron.in

I purchased 2 pair of blutooth
Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
PTron customer support has been notified about the posted complaint.
May 02, 2022
Updated by Hamzaibneali
I have purchased 2 pair of blutooth
Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
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    Address:Jaquar and company Pvt Ltd. SP(496) RIICO INDUSTRIAL AREA BHIWADI. Pin- 301019Rajashtan.

    Dear sir,
    My bluetooth headsets battery backup very low and Bluetooth rang very poor. Sound quality very bed. Please solve my problem.
    PTron customer support has been notified about the posted complaint.
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      Address:171/2 wrs Railway Colony Raipur Chhattisgarh

      Bluetooth not working my sound
      PTron customer support has been notified about the posted complaint.
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        Address:#65, Eshwari complex, Dr. Rajkumar road, Rajajinagar, Bangalore- 560021

        Hello,
        I purchased Bluetooth Head set on 27/08/21 through Flipkart.
        Now one speaker is not working properly (Order ID[protected]).
        For warranty service i called Mr. Sandeep as u mentioned in the website. He is not at all interested to receive calls. I tried different timings... no response.
        Then i went directly to the service center which is in Dr.Rajkumar road. There i gave the headset to one o[censored]r engineer (Mr. Mahesh), As per him there is no warranty for Headsets. And he wants conformation from the company. (My product is with them only)
        I fed up with these types of response from customer care. This my 9th product from PTron and response like this. Hope i will get good service from ur side.

        Regards,
        Sreedhara Murthy
        PTron customer support has been notified about the posted complaint.
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          Address:ramanthali, payyanur, kannur, kerela

          The ptron bassbuds right ear piece is not working correctly the battery is fully drained after 30 min
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            Address:Piyali phukan nagar, Chandmari, Near Holy Child School, Guwahati, P.S.- Chandmari, P.O.- Bamunimaidam

            I purchased ptron bassbuds lite v2 on 3rd feb 2022. But it's almost 1week since it stopped working from now. It stopped working in just 2months.
            +1 photos
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              Address:Sahil Colony Maulviganj Rajapur

              Voice problem
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                Purchased from Flipkart on Dec 15 2021 and from yesterday it's right side is not working properly
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                  Address:0006/34, vivekanand colony, futi puliya, Ganeshpura, Morena

                  Earphones not working properly
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I am already registered a complaint.Please refund my amount. All details send to [protected]@ptron.in
                    Ticket No:[protected]
                    Mar 17, 2022
                    Complaint marked as Resolved 
                    They are contacted by mail and refund my old product amount.
                    PTron customer support has been notified about the posted complaint.
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                      Address:Rangampeta
                      Website:Charging complaint

                      Charging complaint
                      PTron customer support has been notified about the posted complaint.
                      Charging complaint
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        My PTron Pride lite wired headphone is not working one side of the earphone. I am already registered a complaint on Ptron website.
                        Ticket No: [protected]
                        Mar 17, 2022
                        Complaint marked as Resolved 
                        PTron customer support has been notified about the posted complaint.
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                          Address:15/456,Sindhi colony morena

                          Patron in tunes lite neckband bluetooth headset is not working properly Voice issue
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                            Address:Ptron
                            Website:Rangampeta

                            Charging complaint
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                              Address:Rangampeta
                              Website:Charging

                              Charging complaint avatem lidu
                              PTron customer support has been notified about the posted complaint.
                              Charging complaint charging avatam lidu 533291
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                                The buds are not getting charged
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Battery draining

                                  Address:Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034.

                                  I brought a ptron true wireless headset. After 5 month the headset case battery is draining.I want to claim warranty so i email to their support team then they replied to me in 2 days there will not contact me but i don't receive any call or email after 2 days....
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                                  I have logged a complaint for my ptron product under the warranty i have request for replacement or repair. Still there is no reply the ticket from past 7 days. There is no reply for the mails and also the customer care is worst where the executive is shown always busy and the call gets disconnected

                                  My Request number is [protected]
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                                    I have had ptron bassbuds plus for 6 to 7 months and after 3 months there was a problem with the charging jack of the case but after some time it got fixed on its own but now the left side of my earbuds is not working or turning on it shows red light when its is in the charging case and after some time blue light but after taking it out of the case it doesnt work and no lights come up. Only the right side is working
                                    PTron customer support has been notified about the posted complaint.
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                                      Address:Flat No. 21, Amar Darshan Chs,V.P Road,, Pendse nagar, Dombivli east

                                      It's been since October of last year I am trying to get my product repaired. Now I am fed up of the way you are treating to the complaint. Your customer care no. Is never available that's true such a bad quality provider would definitely have huge number of complaint calls. I want an immediate reply to this mail on call mine no. Is [protected].
                                      +4 photos
                                      PTron customer support has been notified about the posted complaint.
                                      Jan 22, 2022
                                      Updated by Saikiran05
                                      I am waiting since October for the response on my complaint
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