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PTron Complaints & Reviews

ptron.in
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Updated: Jul 18, 2024
Complaints 325
Resolved
13
Unresolved
312
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 3

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P
Ponnam ganesh
from Suryapet, Andhra Pradesh
Jul 11, 2022
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Address: Suryapet

I was suffering with PTron bassbuds the right earbud was not working.I have receive one year warranty and the product is worked only 19 days.So please replace the product or refund.
PTron customer support has been notified about the posted complaint.
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    P
    Pkhero11
    from Motihari, Bihar
    Jul 7, 2022
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    I have given my ptron earbuds for warranty purpose. Now its been 1 and a half months. They are not replying to my calls and mails.
    PTron customer support has been notified about the posted complaint.
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      P
      Pushkaraj801
      from Pune, Maharashtra
      Jun 23, 2022
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      Address: Sr No 14/2/1 Raj bunglow lane 29B moryanagar dhayri

      Buy on 23/5/22 PTron bassbuds Duo recently facing right side earbuds not working so claim against warranty & ticket generated but not response from PTron

      Ticket I'd [protected]
      +1 photos
      PTron customer support has been notified about the posted complaint.
      Jun 23, 2022
      Updated by Pushkaraj801       Order id[protected]
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        V
        vaishu dangashiya
        Jun 21, 2022
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        Address: M/s Palred Technologies Private Limited Designated Collection Centre 8-2-703/2/8, Road No.12, Banjara Hills Hyderabad - 500034 Telangana
        Website: Ptron.in

        I had complain to replacement my product. my product Ticket No:[protected]. i had ordered in 5th march 2022. i had complaint raised at 20th april 2022. i have already send my device in his service station. but they not give me any kind of response yet.
        PTron customer support has been notified about the posted complaint.
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          M
          Moin_07
          from Nagod, Madhya Pradesh
          Jun 8, 2022
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          I have raised a warranty claim for my product, as they recieved it & told that the replacement would take upto 10 -15 days . I'm mailing them to get the info about my query but they aren't replying to my mails & on their coustomer care no., I've called but i only got instructions on IVR, no customer executive is present any time & finally the call gets rejected .
          PTron customer support has been notified about the posted complaint.
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            S
            Soubhiksen
            from Kolkata, West Bengal
            May 14, 2022
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            Address: 35/B Taltala bazaar street Kol 700014
            Website: Ptron.in

            My name is Soubhik Sen From West Bengal Kolkata.
            I have buy a ptron bassbuds duo from Amazon. After using two or three weeks the left pair has stop working so i have given to the service on 6 April centre they told me they will return this after 10/15 days but every week I was calling they telling me it will take more 1 weeks.Today 14 may still there saying it will take more 10 days to return.please help me
            +3 photos
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              H
              Hamzaibneali
              from Kanpur, Uttar Pradesh
              May 2, 2022
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              Address: Amazon
              Website: Ptron.in

              I purchased 2 pair of blutooth
              Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
              PTron customer support has been notified about the posted complaint.
              May 02, 2022
              Updated by Hamzaibneali               I have purchased 2 pair of blutooth
              Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
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                R
                RAJAT BEHERA
                Apr 25, 2022
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                Address: Jaquar and company Pvt Ltd. SP(496) RIICO INDUSTRIAL AREA BHIWADI. Pin- 301019Rajashtan.

                Dear sir,
                My bluetooth headsets battery backup very low and Bluetooth rang very poor. Sound quality very bed. Please solve my problem.
                PTron customer support has been notified about the posted complaint.
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                  M
                  Magaram Magana Choudhury
                  Apr 25, 2022
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                  Address: 171/2 wrs Railway Colony Raipur Chhattisgarh

                  Bluetooth not working my sound
                  PTron customer support has been notified about the posted complaint.
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                    S
                    sree2691
                    Apr 24, 2022
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                    Address: #65, Eshwari complex, Dr. Rajkumar road, Rajajinagar, Bangalore- 560021

                    Hello,
                    I purchased Bluetooth Head set on 27/08/21 through Flipkart.
                    Now one speaker is not working properly (Order ID[protected]).
                    For warranty service i called Mr. Sandeep as u mentioned in the website. He is not at all interested to receive calls. I tried different timings... no response.
                    Then i went directly to the service center which is in Dr.Rajkumar road. There i gave the headset to one o[censored]r engineer (Mr. Mahesh), As per him there is no warranty for Headsets. And he wants conformation from the company. (My product is with them only)
                    I fed up with these types of response from customer care. This my 9th product from PTron and response like this. Hope i will get good service from ur side.

                    Regards,
                    Sreedhara Murthy
                    PTron customer support has been notified about the posted complaint.
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                      R
                      rithik1111
                      Apr 15, 2022
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                      Address: ramanthali, payyanur, kannur, kerela

                      The ptron bassbuds right ear piece is not working correctly the battery is fully drained after 30 min
                      PTron customer support has been notified about the posted complaint.
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                        B
                        Bhaskar Baishya
                        Apr 14, 2022
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                        Address: Piyali phukan nagar, Chandmari, Near Holy Child School, Guwahati, P.S.- Chandmari, P.O.- Bamunimaidam

                        I purchased ptron bassbuds lite v2 on 3rd feb 2022. But it's almost 1week since it stopped working from now. It stopped working in just 2months.
                        +1 photos
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                          R
                          Rahul Rahul Jaiswal
                          Apr 8, 2022
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                          Address: Sahil Colony Maulviganj Rajapur

                          Voice problem
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                            M
                            Mhatre Aishwarya
                            from Panvel, Maharashtra
                            Mar 29, 2022
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                            Purchased from Flipkart on Dec 15 2021 and from yesterday it's right side is not working properly
                            +1 photos
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                              D
                              Deepagole
                              from Morena, Madhya Pradesh
                              Mar 25, 2022
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                              Address: 0006/34, vivekanand colony, futi puliya, Ganeshpura, Morena

                              Earphones not working properly
                              PTron customer support has been notified about the posted complaint.
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                                B
                                Bharath468
                                Mar 9, 2022
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                                Resolved

                                I am already registered a complaint.Please refund my amount. All details send to [protected]@ptron.in
                                Ticket No:[protected]
                                Mar 17, 2022
                                Complaint marked as Resolved 
                                They are contacted by mail and refund my old product amount.
                                PTron customer support has been notified about the posted complaint.
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                                  N
                                  Nagudevudu
                                  Mar 3, 2022
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                                  Address: Rangampeta
                                  Website: Charging complaint

                                  Charging complaint
                                  PTron customer support has been notified about the posted complaint.
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                                    B
                                    Bharath468
                                    Mar 2, 2022
                                    Resolved
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                                    Resolved

                                    My PTron Pride lite wired headphone is not working one side of the earphone. I am already registered a complaint on Ptron website.
                                    Ticket No: [protected]
                                    Mar 17, 2022
                                    Complaint marked as Resolved 
                                    PTron customer support has been notified about the posted complaint.
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                                      P
                                      pari mangal
                                      from Noida, Uttar Pradesh
                                      Mar 1, 2022
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                                      Address: 15/456,Sindhi colony morena

                                      Patron in tunes lite neckband bluetooth headset is not working properly Voice issue
                                      PTron customer support has been notified about the posted complaint.
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                                        K
                                        K. Nagudevudu
                                        Mar 1, 2022
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                                        Address: Ptron
                                        Website: Rangampeta

                                        Charging complaint
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