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PTron Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 326
Resolved
13
Unresolved
313
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 3

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B
Boopathi pandiyan
from Coimbatore, Tamil Nadu
Jul 21, 2022
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Address: Coimbatore
Website: Ptorn

I have raised a complaint on 21st july on ptron website and registered for warranty since my product (Ptron tangent evo) is not working.I am purchased for less then 1 year but I used for 8 month sound problem and on off problem
I am following up since then but i haven’t received any reply from ptron. Really pathetic service, but Coimbatore service center also very worst feedback and no response as to what is the next process. This is not how you treat your customers. Will definitely not recommend this to anyone, very disappointed and warranty card there is your side response is very very worst 😢
I need for there is warranty not accepted why please answer please replacement need.
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    P
    Ponnam ganesh
    from Suryapet, Andhra Pradesh
    Jul 11, 2022
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    Address: Suryapet

    I was suffering with PTron bassbuds the right earbud was not working.I have receive one year warranty and the product is worked only 19 days.So please replace the product or refund.
    PTron customer support has been notified about the posted complaint.
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      P
      Pkhero11
      from Motihari, Bihar
      Jul 7, 2022
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      I have given my ptron earbuds for warranty purpose. Now its been 1 and a half months. They are not replying to my calls and mails.
      PTron customer support has been notified about the posted complaint.
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        P
        Pushkaraj801
        from Pune, Maharashtra
        Jun 23, 2022
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        Address: Sr No 14/2/1 Raj bunglow lane 29B moryanagar dhayri

        Buy on 23/5/22 PTron bassbuds Duo recently facing right side earbuds not working so claim against warranty & ticket generated but not response from PTron

        Ticket I'd [protected]
        +1 photos
        PTron customer support has been notified about the posted complaint.
        Jun 23, 2022
        Updated by Pushkaraj801         Order id[protected]
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          V
          vaishu dangashiya
          Jun 21, 2022
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          Address: M/s Palred Technologies Private Limited Designated Collection Centre 8-2-703/2/8, Road No.12, Banjara Hills Hyderabad - 500034 Telangana
          Website: Ptron.in

          I had complain to replacement my product. my product Ticket No:[protected]. i had ordered in 5th march 2022. i had complaint raised at 20th april 2022. i have already send my device in his service station. but they not give me any kind of response yet.
          PTron customer support has been notified about the posted complaint.
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            M
            Moin_07
            from Nagod, Madhya Pradesh
            Jun 8, 2022
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            I have raised a warranty claim for my product, as they recieved it & told that the replacement would take upto 10 -15 days . I'm mailing them to get the info about my query but they aren't replying to my mails & on their coustomer care no., I've called but i only got instructions on IVR, no customer executive is present any time & finally the call gets rejected .
            PTron customer support has been notified about the posted complaint.
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              S
              Soubhiksen
              from Kolkata, West Bengal
              May 14, 2022
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              Address: 35/B Taltala bazaar street Kol 700014
              Website: Ptron.in

              My name is Soubhik Sen From West Bengal Kolkata.
              I have buy a ptron bassbuds duo from Amazon. After using two or three weeks the left pair has stop working so i have given to the service on 6 April centre they told me they will return this after 10/15 days but every week I was calling they telling me it will take more 1 weeks.Today 14 may still there saying it will take more 10 days to return.please help me
              +3 photos
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                H
                Hamzaibneali
                from Kanpur, Uttar Pradesh
                May 2, 2022
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                Address: Amazon
                Website: Ptron.in

                I purchased 2 pair of blutooth
                Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
                PTron customer support has been notified about the posted complaint.
                May 02, 2022
                Updated by Hamzaibneali                 I have purchased 2 pair of blutooth
                Only 3 month runed good and then not working properly i get the complaint and try so many times of contact no. But i hadn't any response from ptron company i am totally embarrassed to order that ptron products ☹
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                  R
                  RAJAT BEHERA
                  Apr 25, 2022
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                  Address: Jaquar and company Pvt Ltd. SP(496) RIICO INDUSTRIAL AREA BHIWADI. Pin- 301019Rajashtan.

                  Dear sir,
                  My bluetooth headsets battery backup very low and Bluetooth rang very poor. Sound quality very bed. Please solve my problem.
                  PTron customer support has been notified about the posted complaint.
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                    M
                    Magaram Magana Choudhury
                    Apr 25, 2022
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                    Address: 171/2 wrs Railway Colony Raipur Chhattisgarh

                    Bluetooth not working my sound
                    PTron customer support has been notified about the posted complaint.
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                      S
                      sree2691
                      Apr 24, 2022
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                      Address: #65, Eshwari complex, Dr. Rajkumar road, Rajajinagar, Bangalore- 560021

                      Hello,
                      I purchased Bluetooth Head set on 27/08/21 through Flipkart.
                      Now one speaker is not working properly (Order ID[protected]).
                      For warranty service i called Mr. Sandeep as u mentioned in the website. He is not at all interested to receive calls. I tried different timings... no response.
                      Then i went directly to the service center which is in Dr.Rajkumar road. There i gave the headset to one o[censored]r engineer (Mr. Mahesh), As per him there is no warranty for Headsets. And he wants conformation from the company. (My product is with them only)
                      I fed up with these types of response from customer care. This my 9th product from PTron and response like this. Hope i will get good service from ur side.

                      Regards,
                      Sreedhara Murthy
                      PTron customer support has been notified about the posted complaint.
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                        R
                        rithik1111
                        Apr 15, 2022
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                        Address: ramanthali, payyanur, kannur, kerela

                        The ptron bassbuds right ear piece is not working correctly the battery is fully drained after 30 min
                        PTron customer support has been notified about the posted complaint.
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                          B
                          Bhaskar Baishya
                          Apr 14, 2022
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                          Address: Piyali phukan nagar, Chandmari, Near Holy Child School, Guwahati, P.S.- Chandmari, P.O.- Bamunimaidam

                          I purchased ptron bassbuds lite v2 on 3rd feb 2022. But it's almost 1week since it stopped working from now. It stopped working in just 2months.
                          +1 photos
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                            R
                            Rahul Rahul Jaiswal
                            Apr 8, 2022
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                            Address: Sahil Colony Maulviganj Rajapur

                            Voice problem
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                              M
                              Mhatre Aishwarya
                              from Panvel, Maharashtra
                              Mar 29, 2022
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                              Purchased from Flipkart on Dec 15 2021 and from yesterday it's right side is not working properly
                              +1 photos
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                                D
                                Deepagole
                                from Morena, Madhya Pradesh
                                Mar 25, 2022
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                                Address: 0006/34, vivekanand colony, futi puliya, Ganeshpura, Morena

                                Earphones not working properly
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                                  B
                                  Bharath468
                                  Mar 9, 2022
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                                  Resolved

                                  I am already registered a complaint.Please refund my amount. All details send to [protected]@ptron.in
                                  Ticket No:[protected]
                                  Mar 17, 2022
                                  Complaint marked as Resolved 
                                  They are contacted by mail and refund my old product amount.
                                  PTron customer support has been notified about the posted complaint.
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                                    N
                                    Nagudevudu
                                    Mar 3, 2022
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                                    Address: Rangampeta
                                    Website: Charging complaint

                                    Charging complaint
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                                      B
                                      Bharath468
                                      Mar 2, 2022
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                                      Resolved

                                      My PTron Pride lite wired headphone is not working one side of the earphone. I am already registered a complaint on Ptron website.
                                      Ticket No: [protected]
                                      Mar 17, 2022
                                      Complaint marked as Resolved 
                                      PTron customer support has been notified about the posted complaint.
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                                        P
                                        pari mangal
                                        from Noida, Uttar Pradesh
                                        Mar 1, 2022
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                                        Address: 15/456,Sindhi colony morena

                                        Patron in tunes lite neckband bluetooth headset is not working properly Voice issue
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