Submit a Complaint
Claimed

PTron Complaints & Reviews

ptron.in
1
Updated: Dec 16, 2025
Complaints 327
Resolved
13
Unresolved
314
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PTron

Having problems with PTron?

File a complaint and get it resolved by PTron customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
Rank #21-40
PTron

PTron reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nagudevudu
Mar 3, 2022
Report
Copy

Address: Rangampeta
Website: Charging complaint

Charging complaint
PTron customer support has been notified about the posted complaint.
View replies
Charging complaint
Reply
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bharath468
    Mar 2, 2022
    Resolved
    Report
    Copy
    Resolved

    My PTron Pride lite wired headphone is not working one side of the earphone. I am already registered a complaint on Ptron website.
    Ticket No: [protected]
    Mar 17, 2022
    Complaint marked as Resolved 
    PTron customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pari mangal
      from Noida, Uttar Pradesh
      Mar 1, 2022
      Report
      Copy

      Address: 15/456,Sindhi colony morena

      Patron in tunes lite neckband bluetooth headset is not working properly Voice issue
      PTron customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        K. Nagudevudu
        Mar 1, 2022
        Report
        Copy

        Address: Ptron
        Website: Rangampeta

        Charging complaint
        PTron customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          K. Nagudevudu
          Mar 1, 2022
          Report
          Copy

          Address: Rangampeta
          Website: Charging

          Charging complaint avatem lidu
          PTron customer support has been notified about the posted complaint.
          View replies
          Charging complaint charging avatam lidu 533291
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chitra Dhir
            Feb 13, 2022
            Report
            Copy

            The buds are not getting charged
            PTron customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aromal dileep
              Jan 27, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034.

              I brought a ptron true wireless headset. After 5 month the headset case battery is draining.I want to claim warranty so i email to their support team then they replied to me in 2 days there will not contact me but i don't receive any call or email after 2 days.
              Feb 19, 2022
              Complaint marked as Resolved 
              Pytron replaced it
              PTron customer support has been notified about the posted complaint.
              View replies
              Still now not resolved very very worst following please help me
              Reply
              Helpful
              2 other people found this review helpful
              2 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Akash211
                Jan 27, 2022
                Report
                Copy

                I have logged a complaint for my ptron product under the warranty i have request for replacement or repair. Still there is no reply the ticket from past 7 days. There is no reply for the mails and also the customer care is worst where the executive is shown always busy and the call gets disconnected

                My Request number is [protected]
                PTron customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harry 1223
                  Jan 27, 2022
                  Report
                  Copy

                  I have had ptron bassbuds plus for 6 to 7 months and after 3 months there was a problem with the charging jack of the case but after some time it got fixed on its own but now the left side of my earbuds is not working or turning on it shows red light when its is in the charging case and after some time blue light but after taking it out of the case it doesnt work and no lights come up. Only the right side is working
                  PTron customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saikiran05
                    from THANE, Maharashtra
                    Jan 22, 2022
                    Report
                    Copy

                    Address: Flat No. 21, Amar Darshan Chs,V.P Road,, Pendse nagar, Dombivli east

                    It's been since October of last year I am trying to get my product repaired. Now I am fed up of the way you are treating to the complaint. Your customer care no. Is never available that's true such a bad quality provider would definitely have huge number of complaint calls. I want an immediate reply to this mail on call mine no. Is [protected].
                    PTron customer support has been notified about the posted complaint.
                    Jan 22, 2022
                    Updated by Saikiran05                     I am waiting since October for the response on my complaint
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ajithvaju
                      Jan 20, 2022
                      Report
                      Copy

                      My pTron ear buds is not charging properly
                      PTron customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ajithvaju
                        Jan 20, 2022
                        Report
                        Copy

                        One of my ear bud is not charging properly.
                        PTron customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Devraaj Pandya
                          Jan 13, 2022
                          Report
                          Copy

                          PR363473 is my complaint number and i have courired my product for replacement. It was delivered to ptron on 20th December 2021 and it has been 25 days since that and no updates have been given to me on it. I also wrote a mail asking for any acknowledgements or updates but haven't got any reply to that since a week. As the mail for return the product stated, it would go for a quality check and if the issue was genuine then they will send me a new product within 14 days. It is going to be a month in few days and i am not even getting any acknowledgement stating or tracking the progress. Not satisfied with the service by PTron
                          PTron customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sambasivarao sontti
                            from Hyderabad, Telangana
                            Jan 11, 2022
                            Report
                            Copy

                            Address: Plot;996, lahari estates, pragathinagar, Hyderabad,

                            March31/2021 iam puchaged product not charged product warrented
                            PTron customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              balasy
                              from Delhi, Delhi
                              Jan 9, 2022
                              Report
                              Copy

                              My Ptron right side bud is not working and not even lighting ..tried for press and hold for few secs ..still it is not working
                              PTron customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PallaviNCR
                                Dec 9, 2021
                                Report
                                Copy

                                Issues with sound, charging, disturbance during call. Tried contacting PTron but their phone number [protected] is not connecting.
                                Only mode of communication is via email and the last response was on 29/11/2021 when they asked for invoice. After submitting the invoice they closed the ticket.

                                Ticket# PR750129

                                The product was purchased on 17/10/2021 and have been trying to contact PTron since then.
                                PTron customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tejaswini Hemanth
                                  Dec 6, 2021
                                  Report
                                  Copy

                                  Address: hyderabad

                                  I have sent my ptron buds for replacement through India post. I haven't received any information regarding the replacement. please resolve this issue. and replace my ptron buds, have been trying to contact the customer care but they don't at all receive the calls nor they reply to the emails
                                  PTron customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    4
                                    491_Sahibaj_Sultan_Bhaldar
                                    Dec 5, 2021
                                    Report
                                    Copy

                                    I was facing issue with the bluetooth. So I raised the complaint as i was having warranty. I was told to ship the product to service center. So before shipping i asked the customer service executive of pTron that will I get refund for shipping charges. They told me that i will my refund once the product is replaced. So i shipped the product. I was told that i will get the replacment within 15 days but i didn't recieved it in 15 days it took more than 29 days. But the replaced product is also damaged not having speaker filter same issue of mic. And also i asked for refund but they told me that i will not get refund as it is not under company policy. There are having worst after sale service. They dont even picked up calls operator Always say our executive is busy with other customer call again.
                                    PTron customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kalpesh Kkc
                                      Dec 1, 2021
                                      Report
                                      Copy

                                      Address: Bhatwadi ghatkopar west, Pushpalta building barve nagar
                                      Website: Ptron Service Link

                                      Not Working Calling Sound Low Opposite
                                      PTron customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Suneel Kodudula
                                        Nov 30, 2021
                                        Report
                                        Copy

                                        Address: P Amberpeta. BHIMADOLE.WESTGODAVARI.ANDHRAPRADESH.PIN 534401

                                        Right side earbud notworking.please how to approch ptron company customer
                                        PTron customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Orient Electric India
                                          1
                                          (409)
                                          Microtek International
                                          1.9
                                          (300)
                                          eBazar Ninja
                                          1.9
                                          (920)