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PTron Complaints & Reviews

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Last updated Oct 12, 2023
Complaints 324
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PTron reviews & complaints page 4

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C
Chitra Dhir
Feb 13, 2022
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PTron Bassbuds Vista/ The buds are not getting charged

The buds are not getting charged...
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aromal dileep
Jan 27, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery draining

Address:Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034.

I brought a ptron true wireless headset. After 5 month the headset case battery is draining.I want to claim warranty so i email to their support team then they replied to me in 2 days there will not contact me but i don't receive any call or email after 2 days....
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A
Akash211
Jan 27, 2022
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Product warranty

I have logged a complaint for my ptron product under the warranty i have request for replacement or repair. Still there is no reply the ticket from past 7 days. There is no reply for the mails and also the customer care is worst where the executive is shown always busy and the call gets disconnected

My Request number is [protected]...
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Harry 1223
Jan 27, 2022
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Faulty product

I have had ptron bassbuds plus for 6 to 7 months and after 3 months there was a problem with the charging jack of the case but after some time it got fixed on its own but now the left side of my earbuds is not working or turning on it shows red light when its is in the charging case and after some time blue light but after taking it out of the case it doesnt work and no lights come up. Only the right side is working...
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Saikiran05
from THANE, Maharashtra
Jan 22, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Complain regarding Tangent lite wireless neckband #PR361109

Address:Flat No. 21, Amar Darshan Chs,V.P Road,, Pendse nagar, Dombivli east

It's been since October of last year I am trying to get my product repaired. Now I am fed up of the way you are treating to the complaint. Your customer care no. Is never available that's true such a bad quality provider would definitely have huge number of complaint calls. I want an immediate reply to this mail on call mine no. Is [protected]....
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A
ajithvaju
Jan 20, 2022
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Charging problem

My pTron ear buds is not charging properly...
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ajithvaju
Jan 20, 2022
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My pTron ear buds is not charging properly

One of my ear bud is not charging properly....
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Devraaj Pandya
Jan 13, 2022
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Delay in replacement

PR363473 is my complaint number and i have courired my product for replacement. It was delivered to ptron on 20th December 2021 and it has been 25 days since that and no updates have been given to me on it. I also wrote a mail asking for any acknowledgements or updates but haven't got any reply to that since a week. As the mail for return the product stated, it would go for a quality check and if the issue was genuine then they will send...
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Sambasivarao sontti
from Hyderabad, Telangana
Jan 11, 2022
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Not connected phone

Address:Plot;996, lahari estates, pragathinagar, Hyderabad,

March31/2021 iam puchaged product not charged product warrented...
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B
balasy
from Delhi, Delhi
Jan 9, 2022
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Right side bud is not lighting and not working

My Ptron right side bud is not working and not even lighting ..tried for press and hold for few secs ..still it is not working...
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PallaviNCR
Dec 9, 2021
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Defective product (Ticket# PR750129)

Issues with sound, charging, disturbance during call. Tried contacting PTron but their phone number [protected] is not connecting.
Only mode of communication is via email and the last response was on 29/11/2021 when they asked for invoice. After submitting the invoice they closed the ticket.

Ticket# PR750129

The product was purchased on 17/10/2021 and have been trying to contact PTron since then....
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Tejaswini Hemanth
Dec 6, 2021
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Product replacement

Address:hyderabad

I have sent my ptron buds for replacement through India post. I haven't received any information regarding the replacement. please resolve this issue. and replace my ptron buds, have been trying to contact the customer care but they don't at all receive the calls nor they reply to the emails...
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4
491_Sahibaj_Sultan_Bhaldar
Dec 5, 2021
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After sale service

I was facing issue with the bluetooth. So I raised the complaint as i was having warranty. I was told to ship the product to service center. So before shipping i asked the customer service executive of pTron that will I get refund for shipping charges. They told me that i will my refund once the product is replaced. So i shipped the product. I was told that i will get the replacment within 15 days but i didn't recieved it in 15 days it took...
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Kalpesh Kkc
Dec 1, 2021
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Ptron new airpod pro

Address:Bhatwadi ghatkopar west, Pushpalta building barve nagar
Website:Ptron Service Link

Not Working Calling Sound Low Opposite...
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Suneel Kodudula
Nov 30, 2021
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Right side earbud not working

Address:P Amberpeta. BHIMADOLE.WESTGODAVARI.ANDHRAPRADESH.PIN 534401

Right side earbud notworking.please how to approch ptron company customer...
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Sanjana pandey
Nov 30, 2021
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Received a defective product from ptron

Address:Srinagar Garhwal Uttarakhand

I have ordered a earphones online and they send defected product so i wanna return or exchange my product as soon as possible...
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M
Meghaamalhotra
from Nabha, Punjab
Nov 25, 2021
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Warranty claim

My product wasn’t working so I wanted to claim it’s warranty. I have sent my product to them and they are not replying since. Please give me my warranty claim and give me a working product....
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S
sivasakthi0005
Nov 24, 2021
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Smart watch warranty claim

Hi,

I have raised a warranty claim for Ptron smart watch, sent the invoice, images & then couriered to PTron india. Ticket #PR619839

They confirmed the receipt & initiated the claim process but the story is below

Date of return of the product : 14-Sep-21
Mail confirmation on Refund instead of replacement : 24-Sep-21
Refund initiation mail confirmation by Ptron (1st) : 27-Sep-21br...
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Aswathy Palakkil
from Ottapalam, Kerala
Nov 23, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
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No response about replacement unit after months

Address:Hyderabad

I was charging my device overnight because I had faith in the 'Over-charge Protection' and 'Over-current Protection' which is the USP of pTron Dynamo Zip Powerbank. The next day morning the device's OUT port (type A port) is acting wierd. When I connect my device its facing frequent disconnections as if I am inserting USB cable in and out of the port. I had purchased the product on AUG 14 from Amazon and it got delivered on AUG 17 and I'm...
+2 photos
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Sirviganesh
from PUNE, Maharashtra
Nov 21, 2021
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Neckband

Address:WELLNESS HEALTHCARE & BEAUTY CENTRE SHOP NO 1, ORIANA CREST

I purchege neckband 599 that time is proprly workind nd suddnely stop working no any responce...
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