Dear Sir / Mam
This is regarding complaint for Mr.Amit who is secretary to Dr.Ritvik in Fortis Escorts, New Delhi .
Patient registration number is 11268715.
Patient Rajeev Rastogi went through a critical bypass surgery in oct last year .
His second follow up visit was scheduled in March end .
His son has been trying to get appointment with Dr. Ritvik and his team since more than 25 days through Mr.Amit and Devesh but they are not giving appointment, delaying, even saying that your patient is fine which is ridiculous ( is Amit a doctor to say that ?) and now not even responding to msgs and calls properly.
We are really upset on this response by Amit and here the patient isn't feeling well .
Who will responsible if anything unfortunate happens ?
Once Amit even cancelled appointment at last moment and as we live 250 kms away from Delhi we had to cancel our hotel booking and car booking .It can happen we understand that but since than we are not getting any date or even future date confirmation .
We don't have any other means of communication to take appointment with Dr.Ritvik and team now so patient finally will come tomorrow to your hospital .
I want management to seriously look into this and kindly inform Doctor Ritwik or his Team to see patient directly . Was this information helpful? | 
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