Best - Bus — None of the Electronic digital board (led number indicator) not working for any of the buses since 1 year

Address:

Maharashtra

This is the mail which i had sent to Mr.Om. Prakash Gupta at his mail id ([protected]@bestundertaking.com) on
27 th April regarding the non functional Electronic digital Board ( led indicator bus number) but i guess Mr. Gupta is still sleeping, no rply and not even the problem has been solved
Today i again missed my bus, till the time i could find out the number of the buss it left and again the same story, i don't know why Mr.Gupta is still sleeping and not even had a curtacy to revert on my complaint there might be two reasons the mail id which i found from the net is either incorrect or Mr.Gupta want people to do the self service he is wating for people to react in an indecent manner by comming directly at his office and give him all the frustration, irritation and all the love he wants and change all the electronic indictor by the public themselves with the help of rod and bamboos
If possible any one who would read this complaint plz update me with correct mail id of the respected GM of BEST how is still sleeping

Dear Sir,

I am writing this mail to inform you that none of your BEST Bus Electronic digital boards (LED's) are working it is a pain in the buds to find the number on the bus coming from a distance, if a young person like me find it so difficult so imagine the problem faced by the senior citizen, it is not a new thing that people complaining against the bus drivers and conductors but it seems odd that no one has yet complaint against the buses in which they are traveling every day I guess people know their all complaints are falling on the def ear, let me inform you that this problem has not been raised sudden I am observing this since more than 1 year at starting it was 1 or 2 buses that had problem as per my knowledge there are three sign board on the bus front back and at the door, at starting it use to be the back or the front but slowly none of the indicators are working a small piece of paper with number has been pasted or it is manually written by the chalk.

I dought that any one of your checking department has ever examined any of your bus since a year if no then it is a real shame and if yes then also its a shame that even after checking no action has been taken, we Mumbaikar has a problem "Kam chalta hai to chalne de jab bawal hoga tab dhek lenge"
and thank for the Einstein guy who got with idea of sticking number on a piece of paper on the bus its like "Hatti ke pichwade pe till" hard to find which number is it, in the morning its a peak hour people are in such a hurry to reach their office that no one has time to play your sick game of finding Nemo on the bus, and all the above the conductor the way they answer if anything being question makes the day of the person.

Once i asked the conductor why don't you guys fix the light, the answer that i got from that Mr. Einstein was the lights are working it is due to the sunlight you are not able to read it, that means the R&D department of the BEST are not capable to think about the day light problem, or we are the one who got the problem that we can't see the led indicator number in the day light which was visible few years back.

Requesting you to please solve the problem or instead change that board back to the old cloth indicator we would be more happy

Thanking you

Regards,
Prasad Nambiar