Gurgaon Faridabad Toll Road Pvt Ltd — Gurgaon Faridabad Toll Road Mess

Address:

Haryana

Hi,

I am a resident of Faridabad and come daily to Gurgaon for work, and GFTR (Gurgaon Faridabad Toll Road) being the link between Gurgaon and Faridabad I take that road.

As already mentioned a thousand times by commuters before, the management is pathetic and worst part is the uneducated staff, who constantly harass you by things like I dont have 50 Paise or Give me 1 Rupee extra and shamelessly would take that 50 Paise in their pocket, where Rate of daily commuting by car is Rs. 22.50 and they take Rs. 23 from you just for the sake of it, I mean in the age where no one accepts a 50 paise coin anywhere in Delhi NCR, why would someone keep that 50 paise there to make a mock of people.

And above all this is pass supposed to be driving 24hrs non stop to and fro as is the Delhi faridabad toll road, which they have limited for the same day till midnight. Sometimes they would give you the 24hr pass where the time is written for the next day, but when you pass the toll before that time the guy would just say "Your pass is over", you have to pay again to go that very day.(you can see this in the photograph as today it happened with me and it can happen to you as well, I had to purchase the new pass for 8th August 2013 at 10:11:51, although I had a pass that says the pass I bought on 7th August lasts till 8th August 2013 till 11:24:41)

I guess the company behind has no ethical values and no systems to monitor what is happening and I reckon the person sitting on the counter is just playing by his own rules.

If they want this corridor to run smoothly some one has to come up with his head high from the company itself and take charge of the situation, otherwise, it is going to be a painful commute in future for everyone.