Puma — Cheating

Website:

Puma app

I tried placing order in puma app then i selected the upi payment option for 5%discount, but the money is debited from my a/c but order was not placed but money debited from my account!. Searched google, & found out there’re so many same complaints against puma.
Didn’t expect it from an MNC like PUMA
N customer care says they didn’t receive any money.
And i hv to wait for 15 days. This is pathetic.My money is deducted i hv proof of that.
Not sure i will use this app ever again.