Puma — Dissatisfied with puma ferrari bag

Address:New Delhi, Delhi

Recently I have purchased a Puma White / red shopping bag and i am not satisfied with the quality of the product.
The fabric of the bag is not up to the mark as it easily gets dirty and is prone to staining i.e. whatever clothes I wear the colour of my clothes is reflected on the bag making it look ugly and pathetic. The sides of the bag are worn out n its not even a month that I have used it. Kindly refer to my complaint and if possible I would want a replacement of the bag.
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used shoes

Purchased a pair of running shoes last week online, i got my order today and got a pair o[censored]sed, dirty shoes

Retail Counter sold Defected Piece

Yesterday i.e 13.01.15 we bought a shoe item no. 18739203 worth Rs 3428 in sale from your store in westend mall ferozepur road, ludhiana, punjab and it is broken from one end. my cash memo no. is SLC65-3717. Kindly resort my problem.

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