Puma — hoes/incorrect transaction

Address:

Bangalore, Karnataka, 560103

My name is bhavika and my customer id is[protected]. I did shopping from puma factory outlet in sarjapur road, bangalore. The staff incorrectly debited rs. 1, 10, 011 instead of rs. 11, 011. They immediately voided the transaction. However, the money is still not credited to my bank account.

First of all, this is not the level of service i expect from puma. Secondly, my bank says the money is not credited and they will take 16 working days to resolve and put the money back in the account. Now, you tell me why the hell should i wait for my money for 16 days because of puma's fault. I urgently need this money back. This is not the small amount which has been debited. I don't know where the money is stuck but i'm suffering for puma's wrong actions.

I want my money back with the compensation of all the problems i am going through because of you. Please get back asap.

Contact no: [protected]