Puma — Not accepting return

Address:

530013

I bought sneakers on 10th October 2021, and their courier partner was sitting on it for more than 5 days and after raised a complaint got delivered on 19th October. I didn't like it hence raised refund request. Puma accepted but stating my area is in non serviceable list so can't take it back, I wonder if it's non serviceable location how come they have delivered. There intention is very clear that they are not ready for refund. I really feel sorry for myself trusting PUMA as an international brand, actually it's third class company with false exchange and return policy. Everybody please beware of PUMA, India especially.
My order#[protected]