Puma — Puma Return policy is fake

Address:Hyderabad

I have ordered Puma shoes online from puma website, they took long time 3 weeks to deliver the product. After receiving product shoes not fit to my legs and not comfortable. on same delivery day I initiated return.

Its been 2 months they are not picking it back. I called customer care 20 times. they says different stories, but not picking up back.

I thought of purchasing other shoes from near by Puma store. but return is not happening.

Guys I suggest you, don't purchase Puma shoes.

Order number[protected]
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same for me also.

my mail id: [protected]@gmail.com
[protected]

This issue is going for more than 45days.

Yesterday no one came to my home, but status updated as rescheduled.(i don't understand what's going on).

Today one guy call and came to my home, he checked all product then he saying no space in my bike.
he kept all product and left.

what the hell is going, will you refund my amount or not.

if you are not able to doing anything proper please let me know clearly, don't waste my time.

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