[Resolved] Puma — refund and delivery issue

 
1 Review
Bengaluru, Karnataka, India
 Marty16 on Feb 11, 2019
Puma provided a defect piece material, upon raising the flag they did not replace the product nor refunded the money, instead credited the amount into puma wallet.

Thereafter upon placing a new order with the amount was deducted, but product not delivered and puma is not responding, its been a month.

Each time i call them they have a new excuse. order no :[protected]
Complaint marked as Resolved Feb 11, 2019
The issue was not resolved. How can this be closed as resolved.

Complaint Status


[Feb 11, 2019] Puma customer support has been notified about the posted complaint.
Updated by Marty16, Feb 11, 2019
Not resolved.
Updated by Marty16, Feb 11, 2019
Irony is puma updates saying the product is not in stock hence we will have to cancel the order, whereas the website still shows product is in stock and available.

Way to go puma, Kudos.. In manipulating and cheating
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    Puma - refund and delivery issue