[Resolved]  Puma — refund and delivery issue

Address:Bangalore, Karnataka, 560075

Puma provided a defect piece material, upon raising the flag they did not replace the product nor refunded the money, instead credited the amount into puma wallet.

Thereafter upon placing a new order with the amount was deducted, but product not delivered and puma is not responding, its been a month.

Each time i call them they have a new excuse. order no :[protected]
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Feb 11, 2019
Complaint marked as Resolved 
The issue was not resolved. How can this be closed as resolved.
Puma customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by Marty16
Not resolved.
Feb 11, 2019
Updated by Marty16
Irony is puma updates saying the product is not in stock hence we will have to cancel the order, whereas the website still shows product is in stock and available.

Way to go puma, Kudos.. In manipulating and cheating
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