| Address: | Sector-4, D-126, chitrakoot, vaishali nagar |
I ordered 2 pairs of slippers. I raised a return request next day but noone came to pickup after getting a message. After multiple reminders on calls and mails finally they said ur return time period is over, however we are faulty then also u need to write a mail to us along with various product pictures for mannual pick up request. Once it will get approved we will arrange from different transport team. We have various pick up partners. I sent the email even that's their mistake I wasted my hours on writing mails and calling customer care number. But it's again 1 month no reply of emails no reply of calls now. Last time they said they will provide me awb number in 5 days, one of the executive said we will pick up in 24 hours. But it's again 15 days noone came to pick up. Now they are not even responding the mails nor calls...
If it's the service of world no 1 sports brand what to say.. worst experience ever of online shopping with puma.
Help me to return back the slippers and get my amount.
M really fed uppp
Sanju sachdev
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