I purchased a pair of shoe soft ride article code no. 195225 01 from puma store DLF mall noida on 29.11.2021 for Rs 4874/-. copy of invoice attached.
Both the shoes torned at same point with in 3 days and today when we approached store manager with grievance, he instantly refused to hear and accused us for damage. photo of torned shoes are attached.
It is really pathetic and hard to accept that a shoe of brand like puma sold at the cost rs 4874/- has life for 3 days only.
I feel cheated and betrayed due to insensitive response from store manager as he did not head our complain which is with in warranty period.
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