Puma — Shoes bmw series

Address:Panipat, Haryana, 132103

We have purchased one puma shoes BMW series on 23 dec from PUMA store at Mittal Mall, Panipat, Haryana. Within a span of 3 months, there is one deep hole in it. The cloth used in the inside layer is of very poor quality which is the reason one of the shoe is torn.
We have spent close to 4500 rs. We have not spent this much amount to wear the pair for 3 months. If this is the kind ofquality and services we are getting from a brand like Puma then i see no point in buying a branded pair. I would have a fake Puma one . Please help in resolve this issue. Store manager says they cannot do anything .
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Puma customer support has been notified about the posted complaint.
Apr 11, 2017
Updated by roshigupta
Hi, We have note received any call or msg or anything from your team's end. We are looking for atleast some kind of support.
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