Puma — Tear off from upper side of Shoes joint

Address:

C-202 SAKET FLATS B/H PF OFFICE NEAR VMC WARD NO.6 AKOTA VADODARA 390020 GUJARAT

Am using sports shoes since last 40 years. During last 40 Years I bought shoes of various brand. All the shoes last at least 4 to 5 years. Shoes never tear off from upper side of shoe Joint. I would like to inform you that I bought shoes(Nitro) of 15999 from your store @ Inorbit Mall Vashi on April 22( Between day of 20 Apr to -25 april). It seems product provided by Puma was defective.
I visited your store at Vadodara Near Chakli Circle on 21 Oct 2023. Store person advised this is out of warranty hence repair cost has to pay. I explain above details but he said he will send shoes for repair and find out reason of tear off.
I bought shoes costing between 5000 to 8000 never tear off. But shoes bought worth of 16000 tear off from upper side of shoe join. It seems that provided is not up to the mark of Puma standard.
I request you kindly provide me replacement of shoes.