Pune Traffic Police — Misbehaviour of towing persons and charging towing charges illegally

Respected Sir,
I Dr. Rajesh Sonsale, was taking my kids home from their class in school. But my phone got switched off and kids were hungry. So i just put bike for 2 min in front of AAD M shop well inside near the shop in Karishma complex lane. So that just to make small kids sit inside and put phone to charge there and came back and sat on vehicle to park it on other side of road. But the guys with traffic van just ran and tried to take my key out but I refused so they went and put lock to rear wheel of my bike saying we are going to tow the vehicle for violation of traffic rule. There was no no parking board there inside. I asked them proof of violation but they had no valid proof. But then he threatened me that we will take vehicle and what proo[censored] have that we have your vehicle. What a way to threaten. I requested them to consider the scenario and even if I am at fault make e challan with evidence and let me go as I was in hurry to drop kids and attend the waiting patients but they made me get down forcibly and put vehicle in towing van and then asked me to pay total challan including towing charges. Kids were with me and had to rush to hospital. I asked audiance with police officer Ms. Farahana Shaikh. But she rather advised ( threatened)me that I should be thankful that as kids are with me they would just leave vehicle here but on payment of full charges with towing charges. So I had no choice but to accept the way they were behaving. Please tell me if charging towing charges in this way legal when you forcibly make rider get down and put vehicle on van just to threaten him? Secondly If I request to make e challan with evidence if I was at fault and letting me go was not enough? They treated me like a criminal who will run away if left now. If they had proof why they had to put lock to rear wheel forcibly when I was sitting on vehicle and make me get down n put vehicle in van in front of me and then threaten me to pay towing charges more or else come with kids to paud chowky and then take vehicle. I repeatedly told them my situation and request to make e challan that I will pay online but they refused and were adamant on it giving reasons. They left me only after i scanned and paid whole amount including towing charges. Please help me. And sorry if this is the standard operating protocol. Thanking you
Challan number - PNCCT[protected]