Pune Traffic Police — Signal not followed at Magarpatta

Dear Sir,
Signal is not being followed at Magarpatta main and south gate. Because of this, today i.e 24.08.2023, around 2:35 PM, my car(MH12UN5281) was hit by a 2 wheeler at Magarpatta main gate signal.. It was my turn to take the right turn as the signal was green. He entered from nowhere, hit the front part of my car and escaped. The police who were standing near the maingate (infront of Mr Magar's house) said that it's not their duty as a traffic police.
I request you to please check this matter.

Thanks,
Pavithra