Punjab And Sind Bank — Refund not Credited in Punjab and Sindh Bank

Website:punjabandsindbank.co.in

My name is Shiv Shankar. I ordered Amazfit GTS 2Mini New Version(5, 998)rs
and Returned because Product was used and No replacement was available.
So I returned but I did not get my refund Yet. I have Reference Number but bank employs denied to check status of my refund, and said there is no refund initiated. But Amazon said refund initiated. Now its been 15-17 days but i haven't received any kind of refund. Please Help, anyone have any Solution??
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