Punjab National Bank — money not through out from ATM but debited from account

Address:Mathura, Uttar Pradesh

Dear sir, My self Anit Kumar, I transferred 15000 rupees from A/c No.[protected] ( Name of A/c Holder Rinku Kumar, A/c Holding branch Bihasara Bazar, Mirzapur u.p. ) by net banking this money debited from my account and also credited on above account but when the A/c holder gone to ATM then money was not throughout but it was debited my account. i also registered the complaint to executive and bank manager also. they registered my complaint & give me a complaint no. which is [protected] on dated on 30.10.2014. but till today i not received my money back and also facing the rude behavior of bank manager. they are using abusing language with me. i am totally frustrated with the behavior of bank. Kindly resolve the issue as soon as possible i am facing financial crisis.
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