Punjab National Bank [PNB] — 25000/- inr stuck while online transaction since 9th december 2019

Address:

N g Royal Park, Mumbai City, Maharashtra, 400042

Hi,
I performed an online money transfer of 25000/- INR on 9th December. This amount is NOT received by the concerned person. The amount got immediately deducted from my account and has never credited back to my account. I have already raised multiple complaints to bank, even talk to the Branch manager. Punjab national Bank, new market Bhopal, Madhya Pradesh. It was informed to me that the amount will come back within 45 Days please wait.
Complaint Number: [protected]

Please help me.

Thanks,
Gareema Bhandari