Punjab National Bank [PNB] — Added amount to my ledger balance

Address:

Agra, Uttar Pradesh

Amount of 10000 only was added to my ledger balance when i asked why it was done branch manager didn't tell me anything and said that he hadn't done that and it was done by head office . Later on he added that amount to my main balance than i tried to withdraw that amount from my debit card but the transaction failed and then on 16 feb 2016 at 10 am i recieved a message that the amount stated above has been debited from my account but i haven't done that so i wanna know that where the amount has gone and why that amount was added to my ledger account sir pls tell me as soon as possible because i am in need of that money