Punjab National Bank [PNB] — Amazon refunded money through UPI, but money still not credited to my account.

I had got refund of Rs. 1185.24 on 20.02.2022, Rs. 2015.80 on 20.02.2022 and Rs. 2368.52 on 02.03.2022 through amazon refund reference id[protected] but the amount had yet not been credited to my account even after persuasion with your bank through emails.
The amount was refunded through amazon pay upi as it was the original payment mode. Whenever i call to amazon they say contact your bank and when i contact my bank they say contact amazon.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Same happened with me, they keep blaming each other and fool the customer.
This happened with me while i was purchasing a domain from Dodaddy website, due to transaction failure i didn't complete order but PNB deducted my money.
I waiting for refund for last 2+ years, i do not receive any refund, also they customer care is useless and make you feel helpless.
These are digital thieves in the name of the bank.

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