Punjab National Bank [PNB] Complaints & Reviews

sir
I contacted the manager for the study loan of my son chirag goel who has been permitted by iit chicago usa for masters in computers science, about one month ago. The manager assured me of full cooperation for earliest possible sanction subject to completion of documents. I have completed all the documents about one week back, but file till today has neither reached hub nor any type of cooperation .The result of the last qualifying examination was declared on 22nd and a copy from internet downloaded was submitted in the bank so that loan sanction letter may be obtained till 29th july because my son"s viva date is 30 th july . This letter is mandatory for viva .All other formalities including FD of cash amount was made on the insistance of the manager . Now this letter is necessitated for my visa within 48 hours. Moreover I have spent thousands of ruppees in collection of all the documents and also have paid handsome amount to my councellor with a faith to get loan sanction letter after having a detailed talk about a month back .If i donot get this letter till 28th then it will be of no use for me and this is due to delay in processing of my file on one pretext or the other .(Some time manager is busy, some time dealing hand is busy or on leave or there is meeting with GM and some days they can't find time due to bank auditors .). In short a lot of time, energy, money wastage and a heavy risk of losing a golden opportunity of studying abroad . I am feeling humiliation in visiting like a shuttle cock and inspite of being a respected HOD in a post graduate college is being treated like a poor helpless fellow . Moreover I am being asked time and again for more and more FD's, which is beyond my capacity. Neccessary strict instructions may please be passed to the lathargic officials of main branch of the PNB for the better service and to avoid unneccessary harrassment and loss to the people.


Hope for an earliest possible response with in 24 hours

Dear sir

My self rajesh kumar. i have Punjab National Bank Account No.[protected] branch Gajraula in U.P. I withdraw 12000/ Rs in OBC Bank ATM on Date-06/05/2009 .we have no recieved amount at that time but amount less in my account 12000/Rs .AT that time i complaine in PNB Branch, OBC Branch and PNB head office but no responce and now which responce given me that was rong.
which detail given below.
Sir i am verry suffer sothat please resolve this matter









Dear Sir

Please see This Matter.

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
Rajesh Kumar/GAJ/TEVA/IL
07/10/2009 12:53 PM
To
"GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "Atm Cell" <[protected]@pnb.co.in>, "10.192.155.40" <[protected]@pnb.co.in>, [protected]@pnb.co.in
cc
<[protected]@pnb.co.in>
Subject
Fw: ATM Problem




Dear Sir,

Please find the attached scan copy of the transaction slip on which thresponse code is 000 which indicates that the transaction did not happen as confirmed by the Branch Manager of Oriental Bank at Gajraula.
Further he confirmed that no enquiry for this case has been approached from his OBC switch till date.

In this case how can I believe that OBC has declared that transaction was sucessful?



Regards


Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/10/2009 12:46 PM -----
"Malathi Mohan" <[protected]@pnb.co.in>
07/10/2009 11:17 AM
To
<Rajesh.[protected]@teva.co.in>
cc
"GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "Atm Cell" <[protected]@pnb.co.in>
Subject
RE: FW: ATM Problem





Dear Mr. Rajesh,

We have gone through the contents of your mail.

We may inform that we have set up a full fledged separate Division (Transaction Banking Division), which is headed by a General Manager, to deal with matters pertaining to ATM transactions.  

You will please note that we have already forwarded your mail to them for re-examination of the issue and reverting back to you.  If need be, you can get in touch with them at email id – [protected]@pnb.co.in or tele. NO.[protected].

Thanking you,

GM(MM)’s Sectt.

Copy to;  GM (Transaction Banking Division) for information in continuation to our mail  of date on the subject. We would once again request you to kindly get the matter re-examined and direct the official concerned to apprise Mr. Rajesh Kumar  suitably in the matter.


GM (MM)’s Sectt.




From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Friday, July 10, 2009 10:57 AM
To: Malathi Mohan
Cc: GM Back Office; S K DEY; Retail Banking Division; Internet Banking; [protected]@bol.net.in; MASD website; mitr; Debit Card; complaint; a c chugh
Subject: Re: FW: ATM Problem


Dear Sir,

What I understand from the response of your bank is that if any other banks comment any thing, it is acceptable to you. If the ATM machine malfunctions, you just raise your hands. This means PNB is not able justify for their customers and the customers would at the mercy of ATM machines.
If you are incapable please let us know, I would request our Corporate head for finance to withdraw all the operational accounts with PNB and report the consumer court.

I suppose you would expedit the matter seriously.

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3

"Malathi Mohan" <[protected]@pnb.co.in>
07/10/2009 10:21 AM

To
"GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>
cc
<Rajesh.[protected]@teva.co.in>
Subject
FW: ATM Problem








In view of mail dated 10th July, 2009 of Mr. Rajesh Kumar, you may perhaps like to get this matter re-re-examined.

Please also arrange to send a suitable reply to Mr. Rajesh Kumar under an intimation to us.

GM (MM)’s Sectt.

From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Friday, July 10, 2009 10:17 AM
To: mitr
Cc: GM Back Office; [protected]@pnb.co.inorrkbatra; Malathi Mohan
Subject: Re: ATM Problem


Dear Sir

I have already written in my first mail complain on 10/05/09 that there is deduction of 12000/- Rs. from my account but no amount received from ATM
please help me regarding for same & Please contact With OBC and Solve my Problem.



Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
"10.192.155.40" <[protected]@pnb.co.in>
07/09/2009 04:16 PM


To
<Rajesh.[protected]@teva.co.in>
cc

Subject
Re: ATM Problem











Dear Sir,

On the basis of your complaint, the matter was taken up with OBC. The said bank has informed that the said txn is successful. They have attached the JP log for said txn, which is attached fior your reference and records.
K L GUPTA,

MANAGER-MITR
PUNJAB NATIONAL BANK
HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN,
22, K.G.MARG,
NEW DELHI-110 001.
TEL:[protected], FAX[protected], 23752184
----- Original Message -----
From: Rajesh.[protected]@teva.co.in
To: [protected]@pnb.co.in ; atmcell
Cc: [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@bol.net.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in
Sent: Tuesday, July 07, 2009 2:47 PM
Subject: Fw: ATM Problem


Reminder


Dear Sir

Please see this matter & solve my problem.
This is regarding with my previous ATM Problem, I was Suffering This Problem From Last Two Month Date 06/05/2009,
I am Complaining In All Over Mail Of PNB Bank Officer & Customer Care (Complaint No.[protected] . But Still There Is No Response From That People. I Hope You Will Be Consider In First Priority .



Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/07/2009 02:25 PM -----
"NON DISTURBMENT OF DEBIT CARD" <[protected]@pnb.co.in>
07/04/2009 04:02 PM



Please respond to
"NON DISTURBMENT OF DEBIT CARD" <[protected]@pnb.co.in>



To
"Malathi Mohan" <[protected]@pnb.co.in>, "GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "R K Batra" <[protected]@pnb.co.in>
cc
<Rajesh.[protected]@teva.co.in>
Subject
Re: ATM Problem












16844554
----- Original Message -----
From: Malathi Mohan
To: GM Back Office ; S K DEY ; atm crc ; R K Batra
Cc: Rajesh.[protected]@teva.co.in
Sent: Thursday, July 02, 2009 12:48 PM
Subject: FW: ATM Problem

Dear Shri Batra,

Please see mail dated 10th May, 2009 of Mr. Rajesh Kumar and get this matter resolved at an early date.

Please ensure that a suitable reply is sent to Mr. Kumar as the matter is being followed up by him repeatedly in absence of any solution.

A line in reply will be appreciated.

GM (MM)’s sectt.

From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Thursday, July 02, 2009 12:31 PM
To: [protected]@pnb.co.inrkbatra
Cc: Retail Banking Division; Internet Banking; [protected]@bol.net.in; MASD website; mitr; Debit Card; complaint; a c chugh; Malathi Mohan
Subject: Fw: ATM Problem


Remainder

Dear Sir

My issue is still pending, no one is taking initiative, I have got too much mently harrasment and frustation from punjab national bank side.
I am using PNB services from a long time, But no one is taking intereset for its premier customer.
Please Help me, how much follow up a layman can take ?

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/02/2009 12:15 PM -----
Rajesh Kumar/GAJ/TEVA/IL
06/14/2009 04:58 PM



To
"10.192.155.40" <[protected]@pnb.co.in> [protected]@pnb.co.in
cc
[protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in
Subject
Fw: ATM Problem













Remainder

Dear sir

Please take care of this matter & solve my Problem.



Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 06/03/2009 01:35 PM -----
"10.192.155.40" <[protected]@pnb.co.in>
06/03/2009 10:39 AM



To
<[protected]@obc.co.in>
cc
"R K Batra" <[protected]@pnb.co.in>, <rajesh.[protected]@teva.co.in>
Subject
Fw: ATM Problem














Mr B.MURALIKRISHNA,
SIR,
Please resolve the complaint.
K L GUPTA,
MANAGER-MITR
PUNJAB NATIONAL BANK
HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN,
22, K.G.MARG,
NEW DELHI-110 001.
TEL:[protected], FAX[protected], 23752184
----- Original Message -----
From: R K Batra
To: [protected]@pnb.co.in
Sent: Monday, June 01, 2009 10:45 AM
Subject: Re: ATM Problem

Please take immediate steps to resolve the complaint. In the meanwhile aoppprise the status to complainant with copy to me.

----- Original Message -----
From: Rajesh.[protected]@teva.co.in
To: [protected]@pnb.co.in
Cc: 10.192.155.40 ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@bol.net.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in
Sent: Sunday, May 31, 2009 5:17 PM
Subject: Fw: ATM Problem


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/31/2009 05:16 PM -----
Rajesh Kumar/GAJ/TEVA/IL
05/31/2009 05:02 PM




To
[protected]@pnb.co.in
cc
[protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in
Subject
Fw: ATM Problem













Remainder

Dear sir

Please take care of this matter & solve my Problem.

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/31/2009 04:57 PM -----
Rajesh Kumar/GAJ/TEVA/IL
05/22/2009 06:03 PM




To
[protected]@pnb.co.in
cc
[protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in
Subject
ATM Problem















Dear sir

Please take care of this matter & my complaint no 14632450 and i also send you all the history of regarding this matter .
Pls do some thing in favour of me . & give me positive results.


Highly appologized.


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/22/2009 04:12 PM -----
Rajesh Kumar/GAJ/TEVA/IL
05/13/2009 06:54 PM




To
"10.192.155.40" <[protected]@pnb.co.in>
cc

Subject
Re: Fw: ATM ProblemLink












Dear Sir

Please Solve this matter I contacted with OBC bank but not responce becauce. he said your acount is in PNB. So you must contact in Pnjab national Bank.


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
"10.192.155.40" <[protected]@pnb.co.in>
05/13/2009 05:15 PM




To
<rajesh.[protected]@teva.co.in>
cc

Subject
Fw: ATM Problem














Dear sir,
Please contact obc bank in this matter.
K L GUPTA,
MANAGER-MITR
PUNJAB NATIONAL BANK
HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN,
22, K.G.MARG,
NEW DELHI-110 001.
TEL:[protected], FAX[protected], 23752184
----- Original Message -----
From: R K Batra
To: [protected]@pnb.co.in
Sent: Monday, May 11, 2009 4:27 PM
Subject: Fw: ATM Problem


----- Original Message -----
From: Rajesh.[protected]@teva.co.in
To: [protected]@pnb.co.in
Sent: Monday, May 11, 2009 12:52 PM
Subject: Fw: ATM Problem


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/11/2009 12:52 PM -----
"DebitCard" <[protected]@pnb.co.in>
05/11/2009 12:54 PM




To
<Rajesh.[protected]@teva.co.in>
cc

Subject
Re: ATM Problem














Your request has been forward to concern deptt. [protected]@pnb.co.in
Please take up with them.

From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Sunday, May 10, 2009 2:30 PM
To: [protected]@pnb.co.in
Cc: [protected]@pnb.co.in
Subject: Fw: ATM Problem


Dear Sir

This is My A/C No-[protected] & ATM Card No[protected] of Punjab National Bank

Permanent Address -S/o Shri Rampal Singh Vill. Shergerh Post- Lodipur milak Dist- Bijnor.

Local Address- Rajesh Kumar Teva Api India Limited Gajraula Dist. J.P. Nagar (U.P.)

Mobile No.- [protected], [protected]

I withdraw 12000.00 rupes from OBC ATM dated 06/05/09 But Amount not Received And amount is less 12000.00 Rupes Please Solve my problem.
Urgently.


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3

This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.
This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.

This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.

This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.

sir,
this is to inform you that i tried to withdraw the money from allahabad bank atm on 20th oct 2008..but could not get the money and my account was debited.since then i m complaining to the call centre and the everytime i get the reply that your account will be credited in 10 days, 15 days, etc..but nothin has happened so far.its almost 10 months since then.recently also i complained on 4th june bt in vain...so please pay heed to my matter as soon as possible..i am planning to go to court and wil ask for hefty compensation for the inconveinience caused to me.THIS is also to inform you that the bank will have to pay me compensation 100/- per day from the date of complaint til the credit of account as per new RBI circular issued recently.The details of the transaction is listed below:

account no. [protected]

PNB transaction id:01970066/[protected]

date:20 oct 2008

complaint no. 15381561

date 4 june 2009
please look into the matter and give me proper feedback as soon as possible.
thanking you


sincerely,
deepakmehrotra,
mob:[protected]

Hello.. sir.. i withdrew RS 2500 from PNB atm card frm Indian Overseas Branch, Sastra Thanjavur, Branch. on date. 30th March, 2009. I lodged a complain in PNB Thanjavur. It has been more than 3 months still money has not been recredited... my account number is [protected]..

I am an ATM-cum-Debit Card holder [Nos.[protected] and[protected]Add-on Card)] against S/B Account No.[protected] with Punjab National Bank, Salt Lake, Sector-V, Kolkata-700091 branch. At the time of issuing the above card, the bank informed that “There is no annual fee for your card”. But on 14.02.09, bank has deducted Rs 200/- as annual fee for the Debit Cards.

When I mailed the concerned auothority (The Chief ATM/Debit Cards, Punjab National Bank, HO: 5, Sansad Marg, New Delhi 110001) regarding this annual fee they promptly informed me through mail :
“Keeping in view to provide hassle free services, expansion of ATM network and pacing with the advance technology the Bank levied an annual charge of Rs100/- w.e.f .01.02.2008, which is nominal as compared to charges being levied by other Banks.”

Later on, I came to know that the bank has not imposed any annual charge against use of ATM-cum-Debit card to some of my colleagues and in some cases they have refunded the deducted annual fee for use of ATM-cum-Debit Card. When I mailed them regarding this partiality, even after reminder, they are surprisingly silent.

Now my question is :

Why my deducted money cannot be refunded like others?
Whether the justice can be varied from customer to customer?

Amount deducted from ATM but not received in complete cash from ATM

Sir, I am Ashok Suryabhan Kohak, holding an account in PNB Bank, B B CANTT Srinagar, with Account No: [protected]. I had withdrawn RS. 25, 000/- from Axis Bank, Ahamed Nagar Where ATM is Situated. On 06 Jun 2009. The amount was deducted my account but only RS. 11, 000/- cash coming from ATM, Remaining RS. 14, 000/- not received in cash. I had complaint the same in Bank's customer care but he intimate to me give this complaint to PNB Bank. I had complaint to my PNB bank, BB Cantt Srinagar that holding my account, but bank manager not take action & ruff talking about I have made transaction to other bank ATM.
Same type of problem faced on 09 Jun 2009, I had withdraw rupees 400/- from Indian Overseas Bank, Ahamed Nagar Where ATM is Situated. On 09 Jun 2009. The amount was deducted my account but not received in cash. I had complaint the same in Bank's customer care &. PNB Bank B B Cantt Srinagar. dt. 26 Jun 2009 I met Genral Manager too. But No result found till today i.e. 08 Jul 2009. I had not received the amount. Kindly take necessary action to help me in this regards to get my money back in to my account. Tel Me what to do?, I am very much disappointed since this is not a small amount and covers a big part of my salary. .

Waiting for reply on urgent basis.

I have submitted a request letter for issuing a internet banking kit to " Punjab National Bank " Krishn Nagar, Satna ( M.P.) branch about a month ago.Till date I have not received the required internet banking kit. Please arrange the same on prority basis.


Ajit Goel
Universal Cables Ltd
Satna
Mo-[protected]

I have a a/c no. [protected] in your sheikh sarai branch. I withdrawl a amount of Rs.800.00 on 21.11.2008 and its debited twice. After that i went out of station and I lodge a complaint on 05.05.09 to PNB customer care executive Mr.Amit and the request no. is 14532396. Again i called at PNB C. care on 20.05.09 and they give me a request no.14888788 and Again I called on 26.05.09 and the request no. is 15061630. After that I called up on 04.06.09 again i got the same response. After a lots of argument they give me a no.[protected]. I call in that no. but they just picked the phone and hold for a long long time without saying hello to it. I call on 16.06.09 in PNB customer care i.e.[protected] they respond that within 3 days I will get my money back, again I called on 18.06.09 they said they got a feedback from ATM Cell that the money will revert with in 3 days positively. But till now I don’t get my money back.

Sir,
I am Sanjay Kumar Mishra, I opened a account in Punjab National Bank Shivaji Nagar Branch, A/C No. is [protected], its a Student Saving A/c,

I have seen in PNB website www.pnbindia.com, found there a information if any student open a A/c in under PNB VIDYARTHI SAVINGS FUND
The following freebies are also admissible:

Demand drafts for all types of fees/examination fees Free of cost
Initial Deposit Amount
The account will be opened without any initial deposit, i.e., it will be Zero Balance Saving Fund Account
Incidental Charges
NIL
Ledger Folio Charges
NIL
Retail Internet Banking Services Free (at CBS branches only)
Intersol transactions including cash withdrawal/deposits Free
ATM Card/DEBIT CARD Free (subject to availability of ATMs in the area)
Cheque Book Facility
Free (2 cheque books in a year)

But every year 100 Rs./- deduct from my account & called its ATM Charges. i want to be know about the detail of PNB policies.


with warm regard


Sanjay Kumar Mishra
[protected]

Dear Sir/Madam,
I Akhilesh Kumar Mishra have saving account in State Bank of India, Branch Khopoli, Raigad, Maharasthra Branch (account no. [protected]), on 01/07/2009 at 5.30 P.M. I went to withdraw a some of Rs.15000/- from Panjab National bank Khopoli branch ATM, I entered the amount but cash not dispensed in ATM and Rs.-15000 (Rupees Fifteen Thousand) debited from my account I checked account status in SBI ATM next morning and found rupees fifteen thousand as ATM withdrawal on 01/07/2009. I have given my Bank pass book and statement details to KHOPOLI branch office with written application.

On 02/07/2009 I have given online complaint to SBI customer care service my complaint Ticket no. CC[protected] Please check all the details and arrange to credit the money in my account as soon as possible. In future I will not use any other bank ATM even I can surrender my ATM card as it is giving problem repeatedly.
Therefore I request you to look in to the matter seriously and resolve my problem as soon as possible because as it causes a lot of physical effort. It can also cause of the problems for me as I have issued some cheques which may bounce because of lack of funds in my account.
hanks & Regards

Date- 05/07/2009
yours faithfully

Akhilesh Kumar Mishra

SBI Saving A/C no. [protected]

Mobile - [protected]

Mail 1- akhilesh.[protected]@rediffmail.com

Mail 2- ak.[protected]@uttamgalva.com

Hello Sir, I didn't knew that the banks are set up for the existing customers only. I went to the punjab national bank for educational loan in siliguri, but they are asking if i am an existing customer, if not than they cannot proceed, but if on arguing they proceed thay cannot grant giving some unnecessary reasons like they don't have time to pass the loan at the time, maybe for some months too. I wanted to know why are they providing daily advertisement in newspapers about educational loan, if they don't have time. It just shows that thay dont want to grant the loan. I have a complain on this ground where no clause has been setup saying only educational loans be granted to existing customers only.

I finished my diploma ECE in 2007.Now i got an oppurtunity to do engg in singapore for that i contacted punjab national bank, KAILASAPURAM MAIN BRANCH ( near BHEL, trichy ) for education loan.But they are refuseing to give education loan because my father got some loans in some other banks & now he is suffering from BLOOD PRESSURE & SUGAR because of that he is unable to pay that loans.so bank refused to give me EDUCATION loan.plz help me to get EDUCATION loan in the bank or else my life will be spoiled.

Sir/Madam,

I have transfered Rs. 6000 ICICI Bank to PUNJAB NATIONAL BANK with RBI Reference No.[protected].
ICICI said fund has been successfully our side. PNB said return fund this RBI Reference No.[protected] and A/C no.[protected] is not exist of PNB. I have very sad both response because any one are not helping me.
I have lot of calls(more then 100) called ICICI bank call center [protected] and PNB house Mumbai[protected] and[protected], also sent fax PNB house[protected].I have meet pesonal both bank branch.but any one not given result. I had called PNB house[protected] previews monday at 2.00PM they said "we are refund your amount today" but not transfer then I had again called last Friday at 12.30 pm.They said "we are refund your amount today" but I have not got.Realy very bad people of PNB.They are not recieving call if receive call then waiting and waiting. I have lose Rs.500 only in call.


Please help me Sir/Madam?

Transaction details is below:
=========================================================================
Payment details for Payment Id [protected]
Beneficiary Details
Bank Name PUNJAB NATIONAL BANK
Branch SHASTRI NAGAR, NEW DELHI
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC PUNB0139800

Payment Information
Payment Amount : INR 6, 000.00
Date of Payment : 09/06/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : Nagendrag

I have discussed in E-Mail with Account Manager of ICICI Bank details is below:
=========================================================================
Dear Mr. Dwivedi,

We have made a note of your complaint against Service Reference number SR[protected]. We will write to you with the status within 2 working days.

Sincerely,

B Shanthi Raju
Account Manager
ICICI Bank Limited

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com



-----Original Message-----
Subject: RE: Fund Transfer

Thanks to reply,

I am complaining in RBI agian to ICICI bank and PNB bank both.Because I have lot of calls called ICICI bank call center and PNB house Mumbai, also sent fax PNB house[protected].I have meet pesonal both bank branch. but any one not given result.I waiting your reply.

Thanks
Ashish Dwivedi
-----Reply Separator-------Dear Mr. Dwivedi,

We understand your concern.

Please note that The said fund has been successfully transferred from our end on June 09, 2009 at 17hrs Batch with RBI Reference No.[protected].
We request you to coordinate with the beneficiary along with the RBI reference number[protected] for further assistance.

Sincerely,

Pavan Kumar
Account Manager
ICICI Bank Limited

"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com




-----Original Message-----
Subject: Fund Transfer

Branch Id : 6488 Account Id :[protected]
Dear Manager,

I have confused of second Payment transaction. Please see following payment details.

1.Payment details for Payment Id [protected]
Beneficiary Details
Bank Name PUNJAB NATIONAL BANK
Branch SHASTRI NAGAR, NEW DELHI
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC PUNB0139800
Payment Information
Payment Amount : INR 4, 700.00
Date of Payment : 06/06/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : Nagendrag

I got amount within 4 days because A/c no. was invalid.Details is
7 09/06/2009 NEFT RTN FRM--Tulsidas. Dwived CR INR 4, 700.00.
2.
Payment details for Payment Id [protected]
Beneficiary Details
Bank Name PUNJAB NATIONAL BANK
Branch SHASTRI NAGAR, NEW DELHI
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC PUNB0139800

Payment Information
Payment Amount : INR 6, 000.00
Date of Payment : 09/06/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : Nagendrag

Sir, I want know about Payment Id [protected] details becuase this transfer same a/c no. and a/c is invalid. I have complained ICICI Bank call center (request no is SR[protected] said payment success but PUNJAB NATIONAL BANK said "a/c is invalid so we can't do any think".
Please give me details of payment. where is my money right now?

Thanks and regards,
Ashish Dwivedi
Mob#[protected]

=========================================================================
Sincerely,
Ashish Dwivedi
Contact#[protected]

Sir
My sister was preparing for bank exam she want to fill the application form for punjab natase ional bank than I took Online Information from the website of PNB. and According the information I Desposited the cash amount rs in 300 in PNB (Branch Govindpura Bhopal) at 29/Jun/2009 after taking TransactionId I trying for Online Registration But Every Time Message come server not connected or server down 30/jun is last date of online registration and still server down near about 20, 000 thousand student is strugling for this type of problem they goto to internet cafe and try to registration again and again so they are also wasting money in internet cafe It is very serious problem Bank and other corporate earn lot of from students who is looking for job
Pleae sir concentate toward this problem
thankyou

Respected sir,
I have provident a/c 48097 with Punjab national bank pf & pension fund. as per pf statement dated 30/09/2006 balance is Rs 591607.06 on 5/12/2006, bank transferred Rs581334.74 to joint housing loan a/c Krishan Batra & Madhu Batra, both are PNB employee, bank misused my provident fund without my consent. Please look in the matter & take appropriate action.
Thanking you,
your's
krishan kumar batra (employee punjab national bank)
f-7/56 kashmir avenue, mata kaulan marg, amritsar
phn no- [protected]

Dear sir

I am abhishek Kumar Costomer of P N B meerut ganga nagar branch

my A/C no is [protected], I ahve lost my ATM card today,

Please cancel my card



regards

abhishek Kumar

1. I wanted to get Rs. 10, 000 from Punjab National Bank ATM on 09 june 2009, but it didn't paid me the money instead it debited the same amount from account. Finally I lodged the complaint in their call centre and they assured me that I will get the same within 12 days but today is 15th day and I have not been credited with the amount even after repeated reminder to them.

2. I again called up thier call centre and came to know that complaint lodged earlier is not valid and they told me to launch the complaint again. Its becomint too much for me as it is not a small amount and i am in derth need.

3. My account no. is [protected] and my phone no. is [protected]

4. Kindly help me soon

Recently I have purchased a property which have been seized by Allahabad bank.I wish to make my residence in that property, so applied for home-loan from Punjab National bank.I have shown all papers and punjab national bank say that they can approve my loan and fulfilling some formalities(like valuation, search from there own engineers/lawyers).After spending money and 10 days of time for valuation and search and after completing all formatlities they say that they cannot approve loan because it is commercial property.
if they know they cannot approve loan, why they have said in the first phase and i want loan to make my home, and not for any commerial purpose.
Please look into this asap
Punjab National Branch : Satna
Money taken by their engineers : Rs 10000

I have registered a complaint regarding my neft transfer of Rs.855/- from SBI to PNB on[protected] but till not credited in PNB. PNB service centre people say that you ask from SBI and SBI service centre people says that you ask to PNB.
Now, credit amount came to my account. and problem resolved.
Please close the complaint.

Regards,
AKPandey
SBI S/B Account No.[protected]
PNB S/B Account No.[protected]

I have made NEFT on15th June to be PNB Account No. [protected]. But still today it has not been credited in my PNB A/c. I have talked to PNB service centre and got the reply to talk to SBI. When I have talked to SBI and they are saying that RBI regulated this and they can not do anything, Please arrange to rectify the problem in this regard for which I shall be very much thankful to you.

Refer Details below :
15-Jun[protected]Jun-2009) TO TRANSFER
UTR = SBINH[protected] BENEF A/C [protected] NEFT INB: IR01187216 TRANSFER TO [protected] 855.00


Thanking you,
Yours faithfully,
Anup Kumar Pandey
S/B Account No.[protected]
PNB Account No.[protected].