Punjab National Bank [PNB] — behavior and attitude of bank

Address:

250004

I am ankita garg only and single d/o smt babita garg and shri mukesh garg and having only younger brother master ankit garg in our family. Just after my birth in year 1995 my father deposited fdr in pnb, naveen mandi, meerut in my birth name ms puja i. E. Before schooling, after schooling i got name as ankita. On dated 14.08.2017 i visited bank to en-cash the fdr, but bank officer told me that concern person is on leave. My father provided my aadhar[protected] along with self declaration and aadhar of my mother smt babita garg and requested him to transfer the amount in my bank account in the name of ankita garg d/o babita garg and mukesh garg through neft/rtgs. Finally on dated 18.08.2017 bank in-charge told me to bring affidavit duly verified from the court. Kindly note that i am physically challenged divyang girl and could not move independently and came to know that making of affidavit verified from the court will cost about rs.250.00 to rs.500.00 so who will bear the same shall i or bank. Last week i urgently required the payment but due to rigidness of bank officer i could not get the payment.

according to our honorable prime minister sir self attested document is more reliablethan other. I requested bank officer that you may verify my identity details personally. But he misbehaved and told me that this is not part of his duty.

I forwarded my complaint to pnb many times, but they closed my complaints one sided and without any solution.