Punjab National Bank [PNB] — complaint against pnb regarding wrong deduction of amount

Address:	Hoshiarpur, Punjab
Website:	PNB

From : balbir singh s/o sh jagdish singh
Vpo : dhanoa
Teh : mukerian
Distt : hoshiarpur (Punjab), pin -144214
Mob no : [protected]

To consumer complaint

Complaint against pnb regarding wrong deduction of amount

Respected sir/madam,

1. It is intimated that, i have bought some house hold goods from vishal mega mart ramgarh cantt (Jharkhand) on 02 apr 2017 for a sum of rs 2, 875.53 (Rupees two thousand eight hundred seventy five & paise fifty three only). And payment of the same has been made with my sbi atm, whose account number is [protected].

3. But due to network problem, payment was not done from sbi atm and i pay the same with my second pnb atm, whose acct no is [protected] from my father’s (Jagdish singh) atm. However, payments were not made at that time due to the network problem. After some time said amount has been deducted from both atms i. E. Sbi & pnb

4. Shopkeeper told me that rs 2875.53 (Rupees two thousand eight hundred seventy five and paise fifty three only) will return back to your pnb account no -[protected] and it happened on 03 apr 2017.

5. But same amount has withdrawn again from my account ([protected]) by pnb bank on 07 apr 2017.

6. Manager of vishal mega market told me in written that amount of rs 2875.53 was not withdrawn by vishal market. So, i went pnb home branch mukerian (Punb0032900), i asked to branch manager for wrong deduction, he told me that this transaction has not done by their bank.

7. Then i call to pnb customer care mr rahul on dt 31 jul 17, he told me that this is bank’s mistake, your money rs 2875.53 will be re deposited in your account within 90 days under complaint no –m[protected].

8. But after 90 days not any amount deposited in my account.

9. In view of the above, you are requested to look into the matter and take case with pnb, mukerian. An early and favourable action will be highly appreciated.

Thanks, with regards
Your’s truly

Balbir singh s/o sh jagdish singh
Vpo : dhanoa
Teh : mukerian
Distt : hoshiarpur (Punjab),
Pin -144214
Mob no : [protected]