Punjab National Bank [PNB] — Demanding money for issuing cheque book

My mother in law is a senior citizen and having a saving bank account in pnb babarala district sambhal up. She has applied for cheque book nearly one month back. The concerned bank employee sh radheyshyam gautam is demanding money (Bribe) for it. Many of the account holders have the same complaint. It is possible that cheque book has reached in d branch. It is also to inform you that unauthorisedly bank has declared thursday as weekly closing day while in other branches there is no weekly closing day.
It is also possible that the same person will be revangeful to my mother in law smt pushpa devi.
Urgent redressal of the grievance is required.
Dr anand bhardwaj
Joint director (Legal) uttarakhand