Punjab National Bank [PNB] — detection of 3000-/ rs from bank account

Dear sir,

This to bring to your kind attention that i tried withdrawing 3000-/ from my atmon 10th of aug 2018 while the cash was not delivered, account was debited for 3000-/rs, i lodged a complain against the same on same day at pnb call center. The amount was credited (Received) 3000-/ rs on 12 aug 2018.
But again on 20th aug 2108, 3000/- rs were debited from my account. I have been following up on the same from last 11 days without any solution and pnb call center is misguiding me, i am calling them every day and after 10day they have register my second complain for detection of 3000-/ rs on 20th aug 2018.
Request your help & support in the same.

Thanks & regards,
Shalabh tyagi