Punjab National Bank [PNB] — e - fd is not showing in my account

Address:	Bikaner, Rajasthan, 334001
Website:	pnb net banking

Hi, i requested e-fd on 29 sep'18, but that is not showing in my internet banking account. I am getting on interest, not able to close that fd. I have raised multiple request with bank, but they are closing it with stating one line reply which is also not relevant. Branch is saying its e-fd we can't do anything from our side. My fd number is 005700or00001929 amount 75000. Please help me so that i can get my money back.