Punjab National Bank [PNB] — education fee remittance to usa awaited for more than a month now

Address:

Chandigarh, Chandigarh, 94158

I feel extremely sad and disappointed while i tell you that i am stuck with my education loans with a bank like pnb. Since my first email on dec 21st for getting the loan disbursement of 1st installment of 25378 usd its been over a month now and it seems pnb is just making a joke of this work.

I first requested for remittance of funds on dec 21 following which the pnb bank did not do anything for next 2 weeks and i only found out once i called and contacted the bank official that they wanted some other documents from the university. Due to the ongoing x-mas vacations that time here in the usa, i was able to get the details only on jan 3rd 2018 which i emailed you jan 4th 2018.

Since than 3 more weeks passed and i got email from the registrar office that my fee is still due and i will not be able to get credits for my education if its not deposited by jan 31st. I am sharing the screenshot of that email with you. The university is going to charge late fee apart from this and just to confirm that i will not be liable to pay the late fee as well as additional bank charges for transferring the fee.

All this is so frustrating and annoying that i feel like coming back to india and raise the issue with the highest authorities of pnb and also file a consumer complaint against the bank for causing mental torture and harassment to me. I am sharing this email with few others to see if pnb bank has some professionalism left or its a total waste of ones time and energy.

Now, once again i am attaching and sending the details of forms that is required by the bank.

I expect better services and professionalism this time from pnb bank this time.