Punjab National Bank [PNB] — false withdrawn from saving account

Address:

Nashik, Maharashtra, 422207

Sir, i shilpa kamlesh upadhyaya have my saving account no. 280300 [protected].in township ojhr nashik branch..
Sir it is intimated my fd of rs. 379518 was matured on 15 dec 2017 which i have deposited in the branch at 12.30 hrs on dated 07 feb 2018.. Since i required the money i couldn't get. I had been informed that there is a problem in the system therefore your monney will be deposited in your account by evening.. On 8th feb 2018 at 13.11 hrs when i was trying to withdraw some money through atm.. But it was unable to processed due to less balance... On the very next minute i. E at 13.13 hrs immediately i called branch manager to inform him that my fd monney has not been deposited in my account till that time as i was told yesterday... He informed me dat there is problem in the system.. That's why it couldn't be deposited in your account.. However he assured me also that by evening the money will be deposited in my account... At 1.20 pm i recieved a message.. Your money has been deposited in your account and 10000 rs has been debited from your account... Whereas i got receipt through atm that the transaction was unable to proceed when i was trying to withdraw.. Which i mentioned earlier also... I again called the branch manager and informed him abut this false withdrawal of 10000... Manager had informed me lodge a complaint through your customer care number... Dan we will get our money back... But sorry to inform you that none of the customer care number are working and those are working they are not receiving my call... Therefore it is requested to accept our complaint and intervene in this matter... Also assured my monney i. E 10000 may plz be credited in my account asap... A photocopy o[censored]nsuccessful transaction of atm receipt is attached here with... Thanking you
Shilpa kamlesh upadhyaya