Punjab National Bank [PNB] — fd renewal

Address:

Khordha, Odisha

Sir, my term deposit matured on 23/11/2019, but till date money was freeze, not able to renew or transferd for another fd in other bank. I submitt application. Today they gave me simple interest for 27 days. But in fd it was mentioned in their data it unlimited renewal.
I dont understand the calculation.
It bank transfer on maturity date, i would have done another fd. Why consumer loose these money for these period