Punjab National Bank [PNB] — fraudulent transaction at pnb atm

I am having account no. [protected] in pnb narora bulandsharar (Up). At about 1530 hrs on 14 december 2018, two fraudulent transaction of rs 10000/- and 15000/- was occurred from pnb atm u 60 main road, upadhyay block, shakarpur, delhi. However the atm card was with me. I raised this complaint to pnb narora. Thereafter, pnb rejected my request with inappropriate reply. Even, pnb is also failed to provide cctv footage of the atm where this fraudulent transaction was occurred.in view of the above, it is requested that my money be refunded.