Punjab National Bank [PNB] — Home loan

Sir
We have taken the home loan from pnb bank for the amount of rs 24 lacs from pant nagar branch uttrakhand in 2010, at that time pnb bank manager insist us for depositing the stamp paper for the amount of rs.12000 without explaining the purpose for the same. At that time we deposited the same.
In the year 2017, since we have deposited all the loan amount to the bank, now bank is returning the stamp paper to us without using the same by saying that it is of no use.
Through out side sources we came to know that the validity of that stamp paper is only for six month from the date of purchase.
Now our complaint is that why bank administration did not inform us regarding the validity of stamp paper since they put stamp paper in their file all the time up to may 2017.
Secondly, what was the purpose of bank for depositing stamp paper by us since there is no use by them till last 07 years.
Third, who will be responsible for the loss of our money because since from the begining, stamp paper was in the possession of bank. They did not use them and neighter inform us that when and how stamp paper will be used.
In this regard, we request pnb top authority to kindly look in to the matter and compensate our money that have been wasted due to negligence of pnb administration.

Our a/c no-[protected]
Ifs code-punb0444600

Thanks

Aditi vats
Address-2/559, opp gandhi bhawan, pant nagar, dist-udham singh nagar, uttrakhand
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Jun 09, 2017
Updated by ashishsharma0989
sir
we have taken the home loan from Pnb bank for the amount of Rs 24 lacs from pant nagar branch uttrakhand in 2010, at that time pnb bank manager insist us for depositing the stamp paper for the amount of Rs.12000 without explaining the purpose for the same.at that time we deposited the same.
in the year 2017, since we have deposited all the loan amount to the bank, now bank is returning the stamp paper to us without using the same by saying that it is of no use.
through out side sources we came to know that the validity of that stamp paper is only for six month from the date of purchase.
now our complaint is that why bank administration did not inform us regarding the validity of stamp paper since they put stamp paper in their file all the time up to may 2017.
secondly, what was the purpose of bank for depositing stamp paper by us since there is no use by them till last 07 years.
third, who will be responsible for the loss of our money because since from the begining, stamp paper was in the possession of bank.they did not use them and neighter inform us that when and how stamp paper will be used.
in this regard, we request PNB top authority to kindly look in to the matter and compensate our money that have been wasted due to negligence of PNB administration.

our A/c no-[protected]
IFS code-PUNB0444600

THANKS

ADITI VATS
ADDRESS-2/559, OPP GANDHI BHAWAN, PANT NAGAR, DIST-UDHAM SINGH NAGAR, UTTRAKHAND
[protected]
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