Punjab National Bank [PNB] — I am ordered a wireless earbuds on Amazon and my I refund it but my refund is not initiated in my Punjab national Bank

Address:

15c trivani nagar agra road jaipur

I am book my edyell tws gaming earphones on Amazon then I refund it. By Amazon side my refund is initiated on 5 feb in my bank account then I call in bank but the refund is not come in my account so please do something. Bahut time ho chuka hai abhe takkk koi solution nahe hua hai plzzzz.

Account number : [protected]
Reference id by amazon :[protected]
Mobile number : [protected]