Punjab National Bank [PNB] — I haven't received amazon refund money in my bank

Address:

Street No D-7 New Subhash Nagar Jwalapur, Haridwar, Uttarakhand, 249407

My name is vikas babu and i had ordered "pepper agro gardening planter green flower pots 7 inch, set of 24" of rs. Amount 790 in amazon on 1 july 2019
And after 3 july order goes back to the seller. And on 4 july
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
75503729186031054833487 and told me to fill charge dispute form but pnb bank doesn't have online refund issue option in there dispute form. So
Please kindly respond to this complaint it's very urgent. My card number is [protected].

Thank you