Punjab National Bank [PNB] — imps money not refund

Address:

SONEPAT, 131001

Dear Sir,
on dt.02.11.2019 make a imps thr net banking.but Benificery not recvd Credit. already Check Bank detail & ifsc. and not return me detail is below.
also talk many time biut not recvd any positive response. and our call rdefused within talk. please help
A/c no.[protected]

02/11/2019 1, 800.00 IMPS-OUT/[protected]/CBIN0283321/[protected]