[Resolved] Punjab National Bank [PNB] — incorrectly deduction of 02 emis instead of 01 in month of march-18

vipulved27

from Delhi, Delhi

Address:

201001

My Loan A/C No. 111600NC00001292 in PNB The monthly installment of EMI is Rs. 15000 and the date of deduction of EMI is 2nd date of the month. But in month of March-2018 two times EMIs of Rs. 15000 deducted on 2nd March-18 and Rs. 15000/- on 5th March-18 from my PNB saving Bank Account No. [protected] (message received from PNB) and third time attempt to deduct EMI but failed due balance in saving A/C was not available. I have visited to home branch on 17th march after taking leave from my office and explained this problem of incorrectly deducted two EMIs instead of one in a single month. Branch executive was not aware what is the problem behind this and he took my A/C number and mobile no. and told me that they that they will call to IT department and will informed me telephonically but till date no call received from home branch.
Now, it is requested to adjust the one extra EMI deducted in March-18 in EMI for April-18 or refund the amount Rs. 15000/- in my saving account.

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Apr 6, 2018

Complaint marked as Resolved

Mr. Bajaj (Chief Manager, Nehru Nagar Branch, Ghaziabad) has talked to me and assured that only single EMI will be deduct through ECS in future and Extra deducted EMI of Rs. 15000in month of March-18 will be adjusted in my Home Loan A/C No. 111600NC00001292. Now, it is expected that he will hold onto his commitment.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.