Punjab National Bank [PNB] — jubilee chowk, rajkot branch cheating with customer in open

Address:	Rajkot, Gujarat, 360001
Website:	www.pnbindia.in

Hello,

This is really disgusting experience with branch. They are looting and fooling customers.

I have visited branch twice to open fixed deposit locker.

First time when i visited the branch to open the locker they told me i need security deposit of 50, 000 rs and account in their branch mandatory for small locker. I stepped back as they asked too many. I contacted customer care why they are asking these much as on the website it is written only 10000 rs fd is required. They told me they are doing wrong. Only 10, 000 rs fd required for the small locker and no need to open account in same branch.

Second time i visited after 1 week with information received and had argued with them why they are cheating customer. They are saying they need security deposit of 30000 rs and account in their branch only.

I contacted branch manager for the same. He also replied negatively and run away after giving false information. He also said they had circular regarding this and need 30000 rs security deposit. I asked him to show the circular. He could not show the circular and asked the employee to give circular (Internally discussed with employee) and run away. Employee gave me locker charges page and when i asked to provide the security deposit requirement they said they dont have and cannot give me, really, does it make any sense? They even cannot write it down on the paper and tell me they are right.

I need answer why i cannot open small locker with 10, 000 rs fd security deposit and cannot add nominee?
Why i need to open saving account in their branch with all the family members?

If it is for the first time i can let it go but by knowingly they are cheating the customers which i cannot, i have account in pnb but i cannot avail any a facility from the pnb.

Branch details:
Address: jubilee chowk, rajkot, gujarat 360001
State: gujarat
District: rajkot
Branch: jubilee chowk

Ifsc code: punb0040000