Punjab National Bank [PNB] — Money not debited and not credited for failed transaction

Baishali_Das

from Guwahati, Assam

Apr 22, 2022

Address:

Bharalumukh, Guwahati-781009

An amount of Rs 4000 has not been credited to my account after being debited for a failed transaction. The failed transaction date is 12/04/2022.
I have complained twice and now they have sent me two messages stating,
'Dear Customer, SRN No. A[protected] has been closed with remarks Transaction found successful . For further assistance pl call [protected]/[protected]. PNB'.
I don't know what to do now.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Apr 22, 2022

Updated by Baishali_Das There is a typo in the subject, it should be, 'Money debited and not credited for a failed transaction'