Punjab National Bank [PNB] — non receipt of claim amount

Address:

Hoshiarpur, Punjab, 144207

Respected sir,
Regarding pnb oriental royal medical claim of richa sharma d/o smt lalita rani is covered under cashless facility being member of this policy. But due to oversight at hospital level she was written as mrs in place of ms as she is un-married. Due to such mistake we could not avail the facility of cashless and paid the bill in toto. Documents of regarding claim no. 13704324 of richa sharma under pnb oriental royal mediclaim policy no. 235400/48/2016/1488 of mrs. Lalita rani submitted to your office at hoshiarpur vide receipt dated 08/12/2016. But till date we have not receive any claim amount. Amount already approved w. E. F 21/09/2017. Please tell us reason & how many days pending to receive claim amount.
You are therefore humbly request to you to settle my claim immediately
Thanking you
Richa sharma