Punjab National Bank [PNB] — not received cash from atm but debited from account

Address:

Sangrur, Punjab, 148001

Debit card no:[protected]
Name : yadwinder singh
In punjab national bank, bgimt branch, main patiala road, sangrur
I did three transaction of rs 5000/-, 10000/-, 10000/-, on 08-feb-2018 from atm of punjab national bank, atm wdr 3915 pnb \safb, sangrur bus stand rd\sangrur. The money was not dispatched by atm, but an amount of rs 5000.10000, 10000 (Total 25000) was deducted from my account at various times 20:17:37, 20:20:44, 20:25:18. The message on atm screen was "time out". The bank made a false claim that the transaction was successful.

I still not complaint on punjab national bank customer care, because the numbers are busy from night