Punjab National Bank [PNB] — PMAY - Home Loan Subsidy

Address:

Synagogue Street, Modi Colony, Camp, Pune 411001

Dear Sir,

My home loan disbursement happened on 8th of Dec'2020. And as advised by the bank officials I have followed up on with my UCLAP No. provided by them on PMAY website but I not received OTP only. I tried the Grievance cell's landline numbers available on the website they gave my different reasons i.e. I am not eligible as my income is more and may be the DND is activated on my phone and when I not got any satisfactory response I written a mail on the mail ID available on PMAY website.

In the auto generated response, I have been told the the PMAY Subsidy scheme was application till March'21 only. But when I applied for loan in 2020 and the disbursement also happened in Dec'2020 then how come I am not eligible to find the subsidy. This I have escalated later to the Director (HFA - 5) as well but I got a below auto generated response couple of times.

The release of subsidy is subject to necessary due diligence by the Primary Lending Institution (PLI) e.g. Bank, HFCs etc., Central Nodal Agency (CNA) i.e NHB, SBI, HUDCO and availability of funds within the duration of the scheme.

Note: The CLSS Application ID enables the prospective applicant to track his/her application status. Only after passing through the necessary due-diligence mechanism at PLI and CNA level, the prospective applicant becomes eligible for claiming the subsidy. The applicant shall get the Beneficiary ID after which he/she may receive the subsidy. If your case falls under MIG category of CLSS under PMAY-U. We regret to state that, duration of CLSS for MIG was upto 31.3.2021 only. Necessary instructions are being provided time to time to PLIs {Bank/HFCs, etc.} through their CNAs. For any further query/update please get in touch with your respective Bank/HFCs .

As per PNB people, they have processed the application on time and that's how my UCLAP Application No. C[protected] got generated. They have also shared the soft copy as well of my UCLAP Application ID with me. From there side they have completed the process and if I am not receiving the OTP and the subsidy, its not in their purview.

Requesting your help and guidance on the matter.

Vinay Tewari
[protected]/[protected]