Punjab National Bank [PNB] — Poor Service and Attitude problem in Bank staff

Address:Amritsar, Punjab, 143015

Hello Sir,

This is Tajinder I would like to become in your notice that I am having acct. in Punjab National Bank at Chheharata, Amritsar (Punjab). My wallet has stolen at my family function so my ATM card was also in that. Bank issued a new ATM card to me and was told that i will receive my PIN by text message on my phone but as i waited 20 Days i did not received any Pin and when i called Customer Care they attended me well and answered that i have to message first with my card no at 5607040 and I did so but it was not registered and when i visited Bank again then one of bank staff replied rudely when I asked him about this. I saw an new feature of bank mobile servise *99# which need MPIN at last to complete transaction which i can get only from my home bank but again i got an rude answer that anyone of them was not having knowledge of this feature.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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