Punjab National Bank [PNB] — preclosure of loan

Address:

PNB, Sudharsan Building, No.14, 3rd Floor, Whites Road, Royepettah, Chennai-14, Chennai, Tamil Nadu

I have given my loan preclosure petition on 20.11.2019 at pnb, royapettah branch, whites road, chennai. But, till date they have not called me and no mail has been received so far. I called over phone to above branch on 06.12.19, one of the staff told me that, there is no data in the system. After that i am daily making calls to that branch, they are not answering / responding. Iam getting irritatting because of this. One day the operator told me that, sir, i will call you after some time. But, till date i am not received any call. Worst service. Please let me know the status of my preclosure petition.