Punjab National Bank [PNB] — Processed refund not yet received

Hello sir/mam,
I had placed this order of GKI Premium 3 Star Plastic Table Tennis Ball, (White), Standard Size (order id[protected] priced at Rs. 343, on 29/03/2022. Due to certain reasons, I missed the delivery. So my order was cancelled automatically and the refund from Amazon was processed on 05/04/2022 successfully. I had made the payment through upi. Now my money hasn't been received yet.
The reference number is[protected].
Please help in this issue.
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