Punjab National Bank [PNB] — Proper not guide by bm & other staff members.

Address:

PUNJAB NATIONAL BANK, SHYAMNAGAR BRANCH, NORTH 24 PGS. WEST BENGAL.

I am saving account holder of pnb, shyamnagar branch bearing a/c no [protected] in the name of bharat mishra visit the branch on 29.12.2020 for remit the money to my relative account due to urgent need of money for medical treatment but branch refused to remit the amount without cheque. I submit my authority letter for the same even though refused by the branch. Then i demand to provide me cheque book, that also not provided. No any staff members along with bm disclose their name also and not wear id of all staff members. Bcsbi codes branch also not follow.
They also not give any solution for remit the money.
Mobil banking also not provided by them.
All branch people behaviours are rude no staff members talk with me. They treat like that customers are headeache for branch staffs.