Punjab National Bank [PNB] — Refund initiated by Amazon.in but still not received

Hello
ROHAN BHAKTA Here,
I raised a complaint for Rs.1999 amount for not credited to my account
Account number :[protected]
Branch Name:- Akaipur
RRN :[protected]
Please find the below attachment, and as soon as possible the amount should be credited to my account
Refund Initiated at 1st of October 2021 still not credited to my account
I was visited to the Bank but they are denied for not having this type of transaction as well as when I am said that I have to issues charge disputes form they are denied to not having any such type of forms
So request to you please credited to back my account.
Thank you.
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